Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.4
(335 reviews)

Business Details

(847) 342-0406
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
105 W. Dundee Rd, Arlington Heights, IL
60004, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday6:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 105 W. Dundee Rd in Arlington Heights, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.4
335 reviews
5 stars
146
4 stars
49
3 stars
28
2 stars
9
1 star
103
  • JW
    John Welch
    Sep 15, 2026
    1.0
    They "don't carry" vanilla cream donuts, their most popular donut. What a joke.
  • CR
    Chase Robbins
    Sep 15, 2026
    3.0
    Why are you guys lit up like you’re open with a drive thru sign and everything but closed. Wastes peoples time pulling in…
  • BL
    Bibianna Limon
    Sep 11, 2026
    1.0
    ⭐️ 1 STAR — Absolutely Disgusting Customer Service I genuinely cannot believe the way I was treated at this Dunkin today. I am a DAILY CUSTOMER at this location. I come here constantly, spend my money here constantly, and have never had an experience this disrespectful until today. I ordered avocado toast through the drive-thru. The employee didn’t hear me, so I spoke up so she could hear my order. Apparently, simply speaking louder because someone didn’t hear you is now considered “yelling.” She proceeded to tell me, “You don’t have to say it like and in a rude tone.” Excuse me? I wasn’t screaming at you. I wasn’t cursing at you. I wasn’t being disrespectful. YOU DIDN’T HEAR MY ORDER, SO I SPOKE UP. That’s it. Then, when I got to the window, I asked for her name because I wanted to make a complaint about how I was being treated. She REFUSED to give me her name. I asked to speak to a supervisor, and instead of the supervisor actually addressing the situation, she told me she saw nothing wrong with the employee’s behavior. So apparently, at this location, employees can be rude to customers, refuse to identify themselves, and management will simply stand behind them and pretend nothing happened. I even asked for a corporate number or SOMEONE above the supervisor that I could speak to. I was refused that information too. Absolutely unbelievable. And Jessica—I saw you. I know your name. And the way you spoke to me was completely unnecessary and unprofessional. If interacting with customers is so miserable for you that you can’t even manage basic courtesy, then maybe working in customer service isn’t the right job. And management: you’re just as much a part of the problem. When a customer has an issue and your response is essentially “I don’t see anything wrong with it” while refusing to provide a way for them to escalate the complaint, you’re not solving the problem. You’re protecting bad customer service. You don’t get to treat loyal customers however you want and then expect them to keep coming back. I’ve been coming here every single day. After today, you lost a regular customer. I will gladly take my money somewhere that understands the incredibly basic concept of treating people with respect. And honestly, if you’re going to be rude and nasty to customers, you don’t get to act shocked when someone finally calls you out on it. Never again.
  • MK
    Mark K
    Aug 19, 2026
    1.0
    why a tip plastic jar.for what.
  • YM
    Yasya Maratkyzy
    Jun 25, 2026
    1.0
    Very bad customer service. The employees are always rude and have an attitude, they also often get the order wrong. The workers close the store earlier than they are supposed to. It says they close at 9, and the doors are already locked at 8:50.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for the Dunkin' at 105 W. Dundee Rd, Arlington Heights, IL?

The store is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, the Arlington Heights Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: