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McDonald's

3.6
(1,692 reviews)

Business Details

717 E Broadway, Alton, IL
62002, United States
(618) 465-7326
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
717 E Broadway, Alton, IL
62002, United States

Hours

Monday5:30 AM - 11:00 PM
Tuesday5:30 AM - 11:00 PM
Wednesday5:30 AM - 11:00 PM
Thursday5:30 AM - 11:00 PM
Friday5:30 AM - 11:00 PM
Saturday5:30 AM - 11:00 PM
Sunday5:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 717 E Broadway in Alton, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,692 reviews
5 stars
608
4 stars
368
3 stars
321
2 stars
147
1 star
248
  • DD
    Digby Dooright
    5 days ago
    5.0
    The young African American girl working the desk this morning at 10:32 a.m. was so professional and handled an issue I had with my order exceptionally well. I was very impressed with this location!
  • EA
    Eli Antrobus
    Oct 8, 2026
    1.0
    I don't know if it was the app that messed it up or what but i placed an order for curbside. Went to the location at 717 e broadway and saw that there were no curbside spots, just drive through and delivery spots, so i changed my order to drive through. Give my code to the drive through, they say my name after the code as always and tell me to pull around. I pull to the pickup window where i get told by i assume a manager that my order is not ready and they have 7 or so orders ahead of me and to go inside. So i go inside, wait to be helped by i assume another manager. I explain what happened and that i was told to go inside to her. She told me very rudely that they don't have my order and that i must have put it in at a different location. I explained and showed her my order confirmation for that specific location, 717 E Broadway. She again, rudely says they don’t have it and i put it in at the wrong location. I understand that the app can mess up, especially if you change the pickup type but i have never had it result in me not receiving my order. I don’t know if it was lack of care or knowledge for finding the order, but the attitude that was shown to me was ridiculous. After i was told that they wouldn’t do anything, i tried cancelling my order on the app to which i was told they had already started making it and it couldn’t be cancelled. So now i’m out my points on the app, the food i originally ordered, and double the cost for the same order due to having to go to another location. I would not recommend.
  • BE
    Big AL Ent
    Aug 23, 2026
    5.0
    Kinda expensive today..but love the food
  • MM
    MusicalSymbol
    Aug 21, 2026
    1.0
    I stopped by here on a work trip to grab some early morning breakfast. There are ants everywhere... 🤷🏽‍♂️ No toilet paper in the bathrooms 💩 The cashier who took our orders name is "nijah" not sure on spelling. First we went to the kiosk to place the order and it wasn't working which was not a big deal, until nijah told us rudely that the kiosks work and we could've placed our order there as if it were an inconvenience to take our order. Once we did get our order taken, we sat down and almost immediately the food came which was a bit strange it usually takes a couple minutes at least, so we look at the food and see the eggs are runny, the coffee we ordered had the sugar count and creamer count reversed, so the order was initially placed wrong entirely. So we go up and ask for them to fix it, They dumped out the content in our previous cups and plate and just slapped on another egg and coffee right on top of the old plate and in the old cup. The egg was once again runny, and the coffee now tastes burnt. The people were very dismissive and inattentive and did not have a desire to serve quality product, they are solely focused on pumping customers out as fast as possible and not having to deal with them. Got a big breakfast
  • TW
    Ta'Ravion Ward
    Aug 17, 2026
    1.0
    They don’t take their service serious I had a pickup order that was ready 10 minutes before I got there. Why did I have to wait a whole 20 minutes for the easiest shit ever.

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