We're Mac's Downtown! Located in Historical Downtown Alton, IL, since 1983 serving the greater Metropolitan area. We have great food and service, cold beer, and a welcoming atmosphere. We offer appetizers, burgers, steaks, cocktails, catering, private banquet room and much more. We look forward to adding locations to serve more customers in the area and partnering with Jacksonville, Edwardsville, and Kirkwood consumers to continue to grow the establishment. We'd like to personally invite you to stop by today for your next meal!
Now offering from our Ghost Kitchen. (Takeout & Delivery only.)
•Mini Corral
•Don't Grill My Cheese
•Fire Belly Wings
•Perfectly Southern Fried Chicken
•Buddy V's Cake Slice
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.