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Dairy Queen Grill & Chill

3.8
(840 reviews)

Business Details

5711 Franklin Rd, Boise, ID
83705-1059, United States
(208) 343-0239
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5711 Franklin Rd, Boise, ID
83705-1059, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 10:00 PM

Menu

2 menus · 169 items

Explore offerings from Dairy Queen Grill & Chill on 5711 Franklin Rd in Boise, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

118 items

Reviews

3.8
840 reviews
5 stars
357
4 stars
210
3 stars
113
2 stars
50
1 star
110
  • LC
    Laura C
    6 days ago
    1.0
    We went through the drive through 20 minutes before they closed. We politely asked for their 7 dollar meal deal and they responded by saying " no we're closing in 20 minutes i'm not making any food." We were appalled by the response and took our money elsewhere.
  • AE
    Adam Emara
    Jul 16, 2026
    1.0
    Customer service is super rude and refused to give me a refund food was all soggy and ice cream melted it wasn’t until the next day after arguing with them to give me a refund
  • GG
    Guest Guest
    Jul 12, 2026
    1.0
    Went to this location on the way home from a family visit and went through the drive through. After giving the order I pull up to the window and seeing I'm paying with my card the short redhead smiles and tells me "it's going to ask you a question", which these days apparently means you better give us a tip. Because when I clicked "no tip" she instantly got a dirty look on her face and in a rude tone says while she's turning away "it's going to be a minute". She walks away around a corner where I can't see her and comes back with my blizzard and a huge grin on her face. She says in the most insincere voice, "Enjoy your blizzard". I take it from her and she keeps eye contact and smiling while the window closes. Well, I pull away and go drop it in the trash can outside in the front of the store. Can I prove she spit in my blizzard? No, I can't. But let's just say the odds are pretty damn good she did something to it. So, the next time you decide to go to this location, tip or you better look real closely at your order. Because if you have to tip a place to get decent service and not worry about your food being messed with, then you're better off going to McDonald's and getting a sundae. I won't be going back. And before Dairy Queen Corporate responds with you "are always listening to your fans", I am not one of your fans. No one is a fan of bad service
  • DN
    Dave N
    Jul 7, 2026
    4.0
    The drive-thru chatbot is a waste of time. Teddy Ruxpin level performance. Once a human stepped in the service was five star!
  • DH
    Del H
    Jun 20, 2026
    1.0
    Never going here again until they get rid of the AI in the drive thru. It added stuff we didn’t even need and when trying to get a combo with a shake in it, it refused to go further until I chose a soda option. There is no empathy or compassion with this robot. I refuse to come to any Dairy Queen until they stop using AI. For the owner, why don’t you just pay your staff a decent affordable wage instead of outsourcing to a robot?? Management/ Corporate has to be either super lazy or huge money grabbers. Honestly probably both. Especially for this location. Get better and pay your staff better that DOESNT include AI. I’ll be letting all my friends and family know not to get Dairy Queen any more. The human staff however by the way was amazing. The human staff here are huge sweeties and made no mistakes. Just wish they were appreciated more by corporate instead of outsourcing to a robot. <3

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes from DQCakes.com.

What are the opening hours for Dairy Queen Grill & Chill in Boise?

The restaurant is open daily from 10:30 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 26, 2026Yext Knowledge Graph
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