At University Liquors in West Des Moines, IA, we’re dedicated to providing an outstanding selection of premium wines, spirits, and craft beverages. Since opening our doors in 2020, our friendly and knowledgeable team has been committed to helping every customer find exactly what they need—whether it’s a meaningful gift, party must‑have, or everyday favorite.
Our shelves are stocked with an extensive range of options, including vodkas, bourbons, tequilas, specialty spirits, craft beers, and convenient shooters, ensuring there’s something to suit every taste, budget, and occasion. Whether you’re building out your home bar, planning a celebration, or looking for expert recommendations, we make the experience simple, enjoyable.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.