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McDonald's

3.5
(1,258 reviews)

Business Details

1530 22nd St, West Des Moines, IA
50266, United States
(515) 226-8357
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1530 22nd St, West Des Moines, IA
50266, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1530 22nd St in West Des Moines, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,258 reviews
5 stars
408
4 stars
295
3 stars
223
2 stars
120
1 star
212
  • PS
    Pepsi Sippy
    3 days ago
    5.0
    okay, this review is about a cup of coffee I ordered. you wouldn't think there would be anything to praise about a cup of coffee but the service here is exceptional and even with just a cup of coffee you can see how outstanding the service is because I asked for coffee and on the side I asked for three honey and first of all three honey was free which is great but also the server thought ahead and thought of something that I didn't even think about. if you have honey, how are you going to get the honey out of those containers? they thoughtfully provided a spoon.
  • EH
    Elizabeth Hendrix
    5 days ago
    5.0
    With the automated kiosks there is not much customer service any more. The stores are cleaner than they used to be.
  • SP
    SicK PyrO
    Aug 12, 2026
    5.0
    I don’t care what anyone says this is the best McDonald’s in the state everyone here is lovely and I’ve genuinely never had a problem with my food. Fries always hot nuggets always crunchy. I go out of my way to come to this location every time. Thank you guys
  • FB
    Fer B
    Aug 7, 2026
    1.0
    Absolutely unacceptable experience at this McDonald’s on 22nd Street in West Des Moines. 8/7/26 around 9:30pm My order was incomplete, so I simply asked the employee at the drive-thru window for the missing item. Instead of checking the order or politely helping me, she immediately became extremely rude and loudly told me that I had not paid for it. I showed her my receipt and pointed out that the missing item was literally listed on the FIRST LINE. Even after seeing it, she continued arguing with me and speaking to me in an aggressive and disrespectful tone. She then told me to move to the next window. When she finally brought my missing large fries, the container was less than halfway full. I went inside and asked whether what I received was supposed to be a large fries or a kids’ fries. Her reaction was unbelievable. Instead of correcting the problem or apologizing, she started yelling at me, insisting that the fries had been completely full. When I asked to speak with a manager, the situation became even worse. She continued yelling, using inappropriate language, and making comments that I perceived as racial. Mistakes happen. An incomplete order or underfilled fries could have been corrected in less than a minute. What is NOT acceptable is yelling at a customer, arguing about something clearly shown on the receipt, using inappropriate language, and making racial comments when a customer simply asks for what they paid for. McDonald’s management needs to seriously review how customers are being treated at this location and investigate this incident. I came here to buy food, not to be yelled at or humiliated for asking for an item I had already paid for. Extremely disappointing and completely unacceptable customer service.
  • BD
    Bill Downs
    Aug 3, 2026
    1.0
    What happened to Mc Donald’s? We went through the drive thru Monday night, Aug. 3rd. We had to repeat our order three times. The guy was rude. Pulled to the window, no apology, no thank you, nothing. And that’s what Mc Donald’s will get from us from now on……..NOTHING!! We usually stop by there at least once a week. This is what we’ve been getting lately from McDonald’s. Just a bunch of rude obnoxious employees.

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Certified August 30, 2026Yext Knowledge Graph
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