Jimmy John's

Reviews

• KS

  Katie Summers

  Jun 29, 2026
  1.0
  Under staffed and not supported by corporate. Sandwich was delivered over an hour late, I was unable to receive and when I returned home after 4 hours order was incomplete. I contacted the store and was told to call back if my order could not come in time. No answer. Contacted customer support and was told I would receive a call or email. No communication. Waste of money and time.
• JP

  Jason Powell

  Jun 8, 2026
  5.0
  Delicious food, accurate order and friendly staff
• PK

  Philip K

  Mar 30, 2026
  5.0
  Tasty sandwiches and friendly crew at this location when we visited.
• XY

  x y

  Jan 30, 2026
  1.0
  Do not go to this location. What a joke. I wrote "no ice please". Driver filled it so full there's only 1/2 of actual drink when I emptied the ice. They also are starting to use Uber Eats to deliver. Expect 1+ hrs to wait for your order. For prices going up to almost $20 a meal for delivery this shouldn't be this bad. JJ, don't comment "contact our customer service department". That changes nothing. I'm surprised how awful this location is.
• MS

  MaryAnn Spicer

  Jan 23, 2026
  4.0
  The sun is setting, the drive is short and you want a sandwich that is easy to navigate as you complete your end of the day activities then stop in at Jimmy John’s on 8th in West Des Moines. The staff have the professional looks, clean environment and are customer forward to prepare your sandwich with attention to detail. The toasted Chicken Ranch Sandwich is totally delicious. Grab it and go!