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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

2.7
(66 reviews)

Business Details

1960 Grand Ave, West Des Moines, IA
50265, United States
(515) 225-1343

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
1960 Grand Ave, West Des Moines, IA
50265, United States

Hours

Monday10:30 AM - 9:00 PM
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 9:00 PM
Friday10:30 AM - 9:00 PM
Saturday10:30 AM - 9:00 PM
Sunday10:30 AM - 9:00 PM

Menu

1 menu · 185 items

Explore offerings from Jimmy John's on 1960 Grand Ave in West Des Moines, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

185 items

Reviews

2.7
66 reviews
5 stars
23
4 stars
3
3 stars
3
2 stars
7
1 star
30
  • SL
    Stacy M. Walker Loerwald
    Aug 8, 2026
    1.0
    I wouldn’t spend my money if this business at this location if you held a loaded gun to my head, I called there at 10:35 trying to place it to go order and I literally without me saying a word got hung up on 27 times in 30 minutes. Rude disrespectful unprofessional, and ain’t got no use for Jimmy John’s.
  • ED
    Elizabeth Dainty
    Jun 17, 2026
    1.0
    I ordered my sandwich at 12:04 pm. Went "out for delivery" at 12:41 and took another 30+ minutes to get to my house. I live 5 minutes from the store. I have problems with this location everytime I order from them. I called and the first person told me I was the first delivery and should have been there way before it was delivered. The manager gets on and gives me the standard multiple deliveries and so on. I get it, its lunch time and they are busy. Over an hour for a sandwich? That is a bit much. But the thing that irritated me the most was there was not any apology for the time or anything, just "we were busy" nothing else. I don't like leaving bad reviews but this is consistent behavior from this location and would caution anyone trying to plan for delivery in between meetings not to use this location. Have never had a freaky fast delivery or one within 30 - 45 minutes from this store and management doesn't seem to care very much.
  • DJ
    Damian Jones
    May 18, 2026
    5.0
    Best jimmy John’s I’ve been to, always in and out in a few seconds. The food is always on point too
  • MB
    Maddy B
    Apr 14, 2026
    2.0
    This location needs to hire more drivers. Every time we order it takes an hour or more to be delivered. It seems like they have one person delivering every order during the lunch hour. Not exactly freaky fast
  • MM
    Martin
    Mar 30, 2026
    5.0
    Ordered from this store many times over the years. Always online order for pickup. I work about 5 minutes away and the food is almost always ready and waiting, or being worked on when I walk in. Never had any problems, staff always friendly.

Brand Certified Facts from Jimmy John's

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Certified August 30, 2026Yext Knowledge Graph
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