We're El Fogon Mexican Restaurant, and we've been a Mexican restaurant in West Des Moines, IA, since 2017. We offer a wide selection of services, including tacos, burritos, fajitas, salads, and traditional Mexican desserts. With over 18 years of experience, we have grown to cater at numerous locations and different events, with a kid's menu and fresh artisan handmade tortillas. We're looking forward to partnering with Des Moines, Windsor Heights, and Norwalk consumers to continue to provide a premier Mexican dining experience. We would like to personally invite you to contact us for your next catering event today. Gracias!
Location
El Fogón - Mexican Restaurant
5465 Mills Civic Pkwy Ste 101, West Des Moines, IA
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.