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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(450 reviews)

Business Details

(515) 446-2158
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Des Moines, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8950 University Ave, West Des Moines, IA
50266, United States

Hours

Monday4:30 AM - 7:00 PM
Tuesday4:30 AM - 7:00 PM
Wednesday4:30 AM - 7:00 PM
Thursday4:30 AM - 7:00 PM
Friday4:30 AM - 7:00 PM
Saturday4:30 AM - 7:00 PM
Sunday4:30 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 8950 University Ave in West Des Moines, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
450 reviews
5 stars
211
4 stars
70
3 stars
45
2 stars
28
1 star
96
  • MC
    Megan Childs
    1 day ago
    1.0
    Terrible donuts, what a waste of money. We asked for Bavarian Crème and Butternut Crunch and the worker literally said “We stopped carrying our most popular flavors” ….what??? Why!? The donuts we had are poorly frosted and look so sad. This is terrible for a donut chain I grew up loving.
  • JS
    Jesse Snyder
    4 days ago
    1.0
    Don’t try to visit this location anywhere near 4:30am. They say they are open but they will literally ignore you and refuse to take your order while playing on their phones. Second time it has happened, there won’t be a third.
  • LW
    Lexi Wright
    Aug 23, 2026
    1.0
    I’m writing a review because I have tried contacting management at two different stores and have not been able to reach either. Can call too if needed to explain my situation better. One store location here in Des Moines I accidentally placed an order to the wrong location and instead they said there nothing they could do about it. I placed another order to the location I was at and accidentally double it. The worker was out of the product needed for my drink so I asked if i was able to cancel it because I only like lemonade for the refresher. They told me to cancel on the app in which did not work. Both locations said to call in morning to speak to a manager In which Iv called multiple times and one employee even told me she doesn’t know when her manager will be in when I asked when a manager will be in to speak with. I love Dunkin but after that situation and out over $30 I’m not sure i’ll be going anymore. Please let me know if there’s anything you can do. I even asked for a gift card because I go to Dunkin often and they told me no as well. Thank you!
  • KV
    Kaleigh VanDeWalle
    Aug 20, 2026
    1.0
    I would never recommend this location anymore! New management took over and no one in there can understand any English they over charged me and messed up our order and when I’m telling them what was wrong they couldn’t even understand any word I said it has gone down hill I will never be going back to this location.
  • GR
    Gabrielle Rainez
    Aug 11, 2026
    1.0
    Only pay with card if you come to this location. Be aware. They will take your cash and charge your card if you do split payment. Won’t be back. Decided to come here this morning to get my kids donuts and they charged the card and kept cash. I confronted her before I left about it and claimed she couldn’t give it back and I’d have to come back at 8 when manager arrived. Went back she no manger. So I gave to come out of my way tomorrow to get my cash they took if the manager is even there tomorrow. I probably won’t get my cash back they took honestly and the donuts was poorly made this morning thankfully they was just for the kids. Don’t let a 20$ stop become a 30$ stop because they take your money. If I wanted to pay 30$ for a dozen donuts I would have went else where. 🙄 with better donuts

Frequently Asked Questions About Dunkin'

What are Dunkin's regular hours of operation in West Des Moines, IA?

Dunkin' in West Des Moines, IA is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 30, 2026Yext Knowledge Graph
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