Webster City Cookies is the local brand offered by Tic Tac Dough, the parent company founded and owned by Webster City brothers Gerald and Joel Peterson and Marcus Lundberg. Our gourmet, handcrafted cookies are individually wrapped and named in honor of a significant individual or asset in Webster City! Webster City Cookies is the just the beginning of a multi-phase project our team has planned to create a nationwide commercial cookie bakery. We are excited to now offer our cookies to the local community as we continue renovating our facility to host large scale cookie and cookie dough production operations! We look forward to serving the community and hope you enjoy our cookie creations!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.