Chipotle Mexican Grill

Reviews

• JS

  Jaime Suther

  Sep 26, 2026
  1.0
  Went today at opening and many things were not ready or prepared yet. The line was already dirty and they did not bother to clean it off before putting our food down on it. One of the pieces of old food on the line got into my burrito, and they just continued on making it. The steak was basically raw and I couldn’t eat most of it.
• AB

  Alisha Brandin

  Sep 25, 2026
  1.0
  We got all the wrong toppings on all or our bowls. They look pathetic! Two of the bowls were missing some meat and didn’t have the correct meat. Missing so much on these. When I talked to the kid on the phone, he tried to tell me they were out of queso cheese And gave us guacamole My guess is because it was 930 and they closed at 10 they didn’t wanna have to Get the stuff back out, cause I’m sure they put it away And then my husband said that when the girl came to review his order with him, she looked high as hell. I paid $100 for this In the picture and we got chips, but of course no queso. There’s no salsa no corn salsa. It’s missing 80% of it toppings and what’s there is all in the wrong place pretty pathetic. Like I said my guess is they put all the stuff away early so they could go home and didn’t wanna have to bring it back out. My issue is I paid $100 for what you see in the picture.
• BR

  Brianne Riley

  Aug 26, 2026
  1.0
  Just thought I'd let you know how inconsistent your employees are making orders. Two tiny pieces of meat. Ordered with rice, beans, cheese, lettuce, sour cream. 3 tacos. All mostly just tortilla. For $12. I guess they thought they could get away with it since I was at the pickup window and didn't see them make it. Not to mention this has happened many times at any location. Customer service on the website is awful. Ai assistant said they would send the feedback to the business. That's all. No refund. Had to request three times to speak to a human. They offered me a BOGO deal 😂. Such a joke. Ordered August 27 1:07pm
• CG

  Chase Gill

  Aug 23, 2026
  1.0
  We placed a DoorDash order at 830 for a burrito with white rice, steak, chicken, pico, corn salsa, cilantro lime, fajitas and cheese Tacos with brown rice, chicken, pico, corn, cheese Chips and guacamole What arrived was a burrito with chicken and white rice Tacos with white rice and chicken Chips and queso. This isn’t the only time we’ve placed an order or went into the store and have been told they are out of everything or haven’t given us what we ordered. If you close at 10pm and we come in at 830 and you have nothing then you quite simply should not be open. The quality of food and service at this place just keeps going down hill. Very unhappy and let down again as usual with this location
• JW

  Josh W

  Aug 23, 2026
  1.0
  Only leaving this to hopefully get corporates attention because there’s always something dramatic going on here due to poor management. I waited an hour past my pickup time in digital pickup after being told it’d be 20 minutes max. Nobody from chipotle came to update me about what was going on and the app wasn’t much help. I only knew it was time to leave when another customer came from inside to tell me there’s fights happening inside the restaurant and I should probably leave because they’re leaving too. I tried calling to get the order I never got refunded but they didn’t even answer the phone well before closing time.