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Brand Certified

Arby's

3.9
(767 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
3657 Kimball Ave, Waterloo, IA
50702, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

3.9
767 reviews
5 stars
344
4 stars
190
3 stars
126
2 stars
41
1 star
66
  • RB
    Rebecca Bjorklund
    Sep 17, 2026
    5.0
    Crinkle fries were super crispy but still soft inside. Love their jalapeño poppers! Service was great n all the food was fantastic!
  • AM
    Andrew Meany
    Sep 6, 2026
    1.0
    Drive through attendant was rude and mocking. Food was terrible, couldn't even finish it, I tried the Philly sub and had instant regret. I'd be surprised if the server DIDN'T spit in the food. We were the only car at the restaurant and they still made us wait to order. We're done here forever, cream of wheat is more appetizing. Thanks
  • AB
    Ashley Blegen
    Sep 5, 2026
    1.0
    My husband and I were in town for our daughters tennis tournament and decided to get food on our way home. We pulled up to the drive thru and waited a few minutes then said hello and got no response we decided to go in. We got around the corner and someone was hangng out the druve thru window talking to someone in a car. We decided to go in and get food instead which we should have just went somewhere else. We stood at the register waiting for someone for a minute and then they come up and say oh can I help you. My husband and I ordered and waited for the food while the food was being prepared 1 employee I believe may have been the manager was standing at the fry station in their socks.. Then there was someone else standing on in front of the deep fryers scrolling on his cellphone. Our food gets done and the food gets tossed on the counter and she says order up. I grab the food and my husband and I proceed to leave. Honestly I was in disbelief by how unprofessional the staff at this location are. I was shaking and my head and I could hear her say oh shes shaking her head which I was then she yells your food is fresh (which it absolutely was not there was a mix of warm and cold fries in our boxes) and have a good day in pure sarcasm. I will never return to that location and I'm honestly glad I will probably never encounter that manager again. I will be telling anyone I know not to stop at that location either.
  • MM
    Megan Massey
    Aug 25, 2026
    5.0
    My family stopped by while on a road trip. It was late and the restaurant had been already been mopped and an employee was cleaning the restrooms. We were happily greeted. They never acted like we were an inconvenience, even though they'd have to mop and clean a table again, if we'd eaten in the restaurant. The employee who was cleaning the restroom hurried out of our way, so we could use it, but he stocked it with fresh paper products. Everything was beautifully clean and service was so friendly, as if we were friends. I can see why they're the "Friendliest Place in the Cedar Valley."
  • WG
    Wayne Griffith
    Aug 12, 2026
    1.0
    The guy working at the counter was rude. My wife and myself were the only ones there. So they weren't busy but out sandwiches were massacred. Meat slopping off, cheese and sauce all at one edge of them and they tasted funny. The curly fries and the cheese sticks tasted funny too. She also said the soda tasted a bit off. I just had water to drink but they gave me this tiny cup that I had to go back and refill twice. While we were eating we could hear loud talk and laughing coming from the kitchen. The place wasn't very clean and since we've gotten home we have both felt ill. It used to be one of our favorites but its going to be a very long time, if we ever go back. Last time we had been there I rang the bell. How do I un-ring the bell ?

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Certified October 04, 2026Yext Knowledge Graph
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