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McDonald's

3.2
(1,490 reviews)

Business Details

1620 Broad St, Story City, IA
50248, United States
(515) 733-0087
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1620 Broad St, Story City, IA
50248, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1620 Broad St in Story City, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,490 reviews
5 stars
418
4 stars
313
3 stars
266
2 stars
154
1 star
339
  • GC
    Grant Cooper
    Oct 8, 2026
    1.0
    Awful. 40 minute wait for food only after I pointed out to Christiana that no dine in orders were being delivered. Several bags of food sat behind the counter for over 30 minutes. Customers walked out without food or a refund. It wasn’t until multiple customers pointed out to staff audibly how a McDonalds typically operates that food was slowly delivered. Pass this exit and keep moving to the next one. It’s filthy, slow, the employees are not helpful, etc. Management needs an overhaul and replaced with someone who even slightly knows how to manage a restaurant. This place is a dump. Do not stop, you’ll regret it.
  • MJ
    Missy Jones
    Oct 3, 2026
    1.0
    worst experience ever. coffee wasn’t full at all and they kept yelling at each other.
  • BM
    Blake Michaud
    Oct 3, 2026
    1.0
    This was the worst service and experience I’ve ever had at a McDonalds. Service was slow and my coffee wasn’t even halfway full when they gave it to me and the food safety wasn’t there.
  • LJ
    Liberty Jennings
    Oct 2, 2026
    1.0
    Out of towners here...so left a bad taste LITERALLY starting from ordering at drive thru where you could barely understand the lady when trying to order, then we pulled up to 1st window to pay and she was busy talking to her co worker about how she barely made it out of her first relationship alive...odd to listen to if you ask me...2nd window the older lady was VERY polite gave us our drinks and asked us to pull up, thats usually a good sign thinking your going to get hot fresh food NOTHING WAS HOT AND DARN SURE WASNT FRESH. Fries had for sure been sitting under a warmer and the cheesesburgers regular ol cheeseburgers were cold...im not sure what we had to pull up and wait for. 10 outta 10 wouldn't recommend and unfortunately I think this is the only one Story City has. Do better y'all. Traveling thru but won't be stopping on our way back this way.
  • SM
    Steve Meyer
    Sep 25, 2026
    3.0
    I was at the McDonalds the evening of 9/24. I waited a little in the drive through although there were no other cars. I pulled up to the window and a larger lady was arguing with another employee, clearly upset. I waited at the window for about 2 minutes while this "discussion" took place. Finally the window opened and the lady told me my amount with a angry look on her face. I paid and told her to have a great evening and she said she didn't think so. This is the worst service I have ever had at McDonalds. I worked at McDonalds for 6 years and even attended Hamburger University when it was around. If this was one of my employees, I would write her up and send he home. Any customer does not deserve to be treated poorly. It doesn't matter how bad her day was, she should have taken the time to at the very least smile . Contrast this to the gentlemen at the pick up window, he was smiling and pleasant. presented my food and thanked my for coming. That tells me that management is training correctly but obviously this woman did not get trained. I will still go there but if she is in the drive through, I will not stop and take my money elsewhere.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1620 Broad St in Story City?

McDonald's is open every day from 5:00 AM to 12:00 AM, except on Friday and Saturday when it closes at 1:00 AM.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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