Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Polk City Subway® Restaurant at 407 W. Bridge Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Tried online order, immediately got a call and email the order was cancelled because they were making more bread. It would be 30 min. Ok, so update my time to pick up, don't cancel my order and tell me to reorder in 30-40 min. Stupid! Also, 2nd time in 2 orders they are out of bread around 6:30pm. Do better.
BS
B S
Apr 6, 2026
1.0
Im not sure what has changed, ownership apparently. I can’t give the food a rating because both times I’ve been in the last month I’ve waited so long that I finally had to leave. First time only one other person was in line, it was also 1:45pm, after the lunch rush. Second time, nobody. I understand getting online orders done but after 20 min in person customer should get a sandwich. I would have waited longer if the employee would have at least acknowledged I was in the store.
Too bad. Other options are available now.
JG
Jill Grover
Apr 1, 2026
1.0
Horrible store and manager. I waited an hour and a half for my order. 1 girl working and she was awesome for it being so busy and she was cool and calm throughout the line of customers. People asked her why was she working by herself through noon hour, she said something about the manager leaving. The manager should of called back up to take managers place. I felt so sorry for the girl working by herself.
JT
James Taneah
Mar 23, 2026
2.0
Horrible! Some Indian kid has been working there lately and food/service has really went down. You have to remind him to change his gloves after handling money, he never has the food covered and the food prep area that's viewable is disgusting. Won't be back!!! I don't want to be in the hospital from eating there.
BG
Brandon Grimm
Mar 9, 2026
1.0
I am writing this review to express my extreme dissatisfaction with the service I received at this location recently. I placed an online order scheduled for pickup at 12:05 PM. I arrived at the store at 12:00 PM to find that my orders had not been started. Despite it being the lunch rush on a Saturday, there was only one employee working. While I understand the store was busy, the employee appeared to be untrained and worked at an incredibly slow pace.
I waited behind only two other customers, yet it took 45 minutes to reach the front of the line. It then took another 5 minutes for the employee to locate my digital order and 15 minutes to prepare two footlong subs. In total, I was in the store for over an hour. Including the time from when the orders were placed, my three young children and I waited over 70 minutes (90 from time of order).
To make matters worse, the order instructions were not followed, and both subs were prepared incorrectly. Due to the excessive wait, I eventually had to ask the employee to simply wrap them as they were so we could leave. I also observed nearly a dozen other frustrated customers leave the store without being served during this time.
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