Pizza Hut

Reviews

• HF

  Hollie Frieden

  3 days ago
  5.0
  Food was classic Pizza Hut. We got their classic breadsticks and stuffed crust pepperoni pizza. All the food was good and our server was nice. The restaurant is dated and sticky but I was impressed with the overall cleanliness based on there never being anyone in the parking lot. Overall, just not terrible at all!
• DM

  Daniel McElderry

  Aug 7, 2026
  4.0
  The pizza and bread sticks good. Good service
• BB

  Billiam

  Jul 27, 2026
  1.0
  Got pizza and breadsticks.They forgot tbe sauce.
• NJ

  Nayeli J

  Apr 5, 2026
  3.0
  We recently ordered five pizzas, and unfortunately, one of them was significantly undercooked, raw in the center. When my husband called to report the issue, the response we received was disappointing and lacked basic customer service professionalism. Rather than beginning with an apology or acknowledgment, the employee questioned how one pizza could be undercooked if the others were prepared correctly. While my husband offered to bring the pizza back for verification, the tone of the conversation felt dismissive and unnecessarily defensive. He was eventually offered a remake, refund, or credit, and chose a remake; however, the overall interaction left a negative impression. Mistakes can happen in any business, but how those mistakes are handled is what defines the customer experience. A simple apology, paired with accountability, would have gone a long way in resolving the situation more positively. Additionally, this required my husband to make a 15-minute drive back to the store to correct an issue that was not ours, resulting in added time and fuel costs. It’s also worth noting that this location often appears to have very low customer traffic, something that has been discussed within the community. Experiences like this may contribute to that reality. For a business that appears to rely on a smaller customer base, providing respectful, empathetic, and solution-oriented service is critical. As someone in a general management role, I find it especially concerning to see a lack of basic customer care, communication, and accountability. These are foundational expectations, particularly for employees in customer-facing or leadership positions. We enjoy the brand and would like to continue supporting this location, but meaningful improvements in both product consistency and customer service are necessary. I hope this feedback is taken constructively and leads to positive changes.

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