The Depot Express is a family owned and operated convenience store founded by Tom and Lynette Scheetz in 1975 with 9 locations across Iowa. Our mission is to serve Iowa communities, while inspiring family and community connection through convenience. We strive to serve our communities and customers with the best experience possible. We carry your daily essentials and a wide variety of fresh prepared foods to make life easier. When you visit The Depot Express you’ll be greeted with a warm smile and a friendly hello. We strive to create a place of encouragement for our employees and appreciation for our customers. We’ve been bringing people, families and communities together since 1975.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.