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Subway

3.9
(237 reviews)

Business Details

421 S Illinois, Mason City, IA
50401, United States
(641) 423-3265
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mason City Subway® Restaurant at 421 S Illinois brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
421 S Illinois, Mason City, IA
50401, United States

Hours

Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM
7/4/20268:00 AM - 9:00 PM

Menu

1 menu · 132 items

Explore offerings from Subway on 421 S Illinois in Mason City, with popular sandwiches, snacks & sides, dessert, and protein bowls available at this location.

Subway 13362-0 Menu en-US

132 items

Reviews

3.9
237 reviews
5 stars
117
4 stars
57
3 stars
14
2 stars
12
1 star
37
  • NW
    Nolen Ward
    Apr 22, 2026
    2.0
    I recently had a disappointing experience at Subway that really stood out for all the wrong reasons. From the moment I walked in, the overall vibe felt off. The atmosphere was dull and unwelcoming, with little energy from the staff and a general sense that customers were more of an inconvenience than a priority. The customer service was especially frustrating. The employees seemed uninterested and barely acknowledged me when I approached the counter. Communication was minimal, and when I asked simple questions, I got short, unhelpful responses. It felt like they were rushing to get me out the door rather than making sure my order was right or that I had a good experience. On top of that, the overall service was slow and disorganized. Despite there not being a long line, the process took much longer than expected. The staff didn’t appear to be working efficiently together, which added to the confusion and delay. Overall, this visit left a bad impression. Between the poor customer service, low-energy atmosphere, and lack of organization, it’s not a place I’d be eager to return to anytime soon.
  • JB
    Justin Brantner
    Apr 10, 2026
    5.0
    Ordered.was totally on point.and fast .and hope I did the driver yoan review correct.everything was spot on awesome job
  • CK
    Christian Kapler
    Mar 3, 2026
    1.0
    You get text and emails and you can go to Subway's web site and it will say $6.99 foot long but they won't honor at this store. It is sad Subway has franchises. Because the franchise that has the Clear Lake and Mason City stores loves the Subway name but doesn't want to offer what every other Subway offers a sub at 6.99 no they want tou to pay 13.99
  • BL
    brad lunning
    Feb 17, 2026
    5.0
    Excellent food and top notch service.
  • MG
    Maria Gallagher
    Oct 28, 2023
    1.0
    Came here on a Friday night 5 minutes before close. As I was headed for the door I immediately saw the three ladies staffed for the night bickering to each other about my presence. I could almost read one of their lips as she said, “Don’t make eye contact.” I approached the door and pulled on it and was locked out. They could all clearly see me and were ignoring me ON PURPOSE because they didn’t want do their jobs. I don’t normally go to establishments even 10 minutes before close but as a nursing student my clinicals run late into the evenings. Having worked in a similar sandwich business myself for a couple years I understand how end of the night closing duties work. The rule is that you don’t close until the clock strikes your stores official closing time. The level of immaturity from these girls I’m incredibly disappointed. It’s really not that hard to communicate with your customers but obviously you didn’t want to because you knew you were in the wrong. Moral of this story I will NOT be spending my money here ever. Hopefully this location gains staff who follow company policy and respect it’s customers.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 421 S Illinois in the Regency Square Shopping Center, Cerro Gordo, Mason City, IA 50401.

What are the operating hours of this Subway?

The Subway is open Monday and Wednesday to Sunday from 8:00 AM to 9:00 PM, and on Tuesday from 8:00 AM to 7:30 PM.

Brand Certified Facts from Subway

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Certified June 21, 2026Yext Knowledge Graph
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