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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(227 reviews)

Business Details

5300 Nw 86th St, Johnston, IA
50131, United States
(515) 974-6599
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Johnston, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5300 Nw 86th St, Johnston, IA
50131, United States

Hours

Monday4:30 AM - 7:00 PM
Tuesday4:30 AM - 7:00 PM
Wednesday4:30 AM - 7:00 PM
Thursday4:30 AM - 7:00 PM
Friday4:30 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 5300 Nw 86th St in Johnston, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
227 reviews
5 stars
113
4 stars
39
3 stars
12
2 stars
9
1 star
54
  • TA
    Taha Aamir
    Sep 19, 2026
    5.0
    Excellent experience here , 10/10 would recommend everyone to go visit. The staff is very nice and cooperative , specially their cute manager she’s really understanding sweat , solved my problem instantly and wasnt rude to me coffee was great and the donuts were spot on too
  • GJ
    Gabe J
    Sep 13, 2026
    1.0
    Where do I begin. All I wanted was a nice breakfast for my gf and I on a rainy Sunday morning. I ordered through the app and when I got to the window I was asked by a young lady what my order was for the drinks as they lost the receipt then she said the receipt machine wasn’t working then she found my order and knew what it was after I told her what the drinks were. Got my order and when my hot tea was passed to me it spilled on my hand and in my car and burned my finger I cleaned it and pressed on the lid thinking the lid wasn’t on. Parked in the parking lot next to the establishment and proceeded to eat the sandwiches both of them only had 1 piece of bacon that was split into 3 pieces. Then I went to grab a drink of my tea and it spilled all down my stomach and burnt my skin, took off the lid and the cup top was smashed. This cup shouldn’t have left the store. We finished the food went back through the drive through explained the situation at the speaker to get a new tea and some kind of compensation for the horrendous experience. Got to the window and waited 3 minutes before someone finally came to the window and it was male employee named Angel. Adv him I would like a new tea and 2 donuts for my troubles. He saw that the cup was smashed and would leak. Took it got me a new tea advised there was 6 sugar as ordered and handed me a bag with only 1 donut. Proceeded to say that was his last donut. I advised him to get me anything else for the troubles of our short bacon order on the sandwichs and the HOT tea that burned me. Then he started to argue with me and said he couldn’t get me anything else for the trouble and to work with him. I said brother I spent $30 for breakfast and I come here every morning for a tea and a sandwich before work and you he gave me 1 donut and then I asked if he was the manager he advised no. I asked can I speak with your manager he says she is over there. This is when I asked is this why they sent him a male to the window cause I’m a male with beard. Then he said I will do it and took the bag and put a 2nd donut in there of the same kind that he said they were out of. I don’t appreciate being lied to or being avoided by a manager. The fact the manager didn’t come to the window and pushed the problem onto an employee is out of this world. Is that the kind of managers you have representing your company. This will be shared with all my friends and family and everyone I know. I will never eat at Dunkin Donuts again!!! Very saddened and disappointed about this whole experience!!!
  • SS
    sjlang630
    Sep 2, 2026
    1.0
    I walked into an empty store to get some donuts. The staff member at the register did not speak to me, or look at me and walked away as she was on her speakerphone talking to someone. I had to wait until someone else came out of the back to help me.
  • MB
    McKenzie Barnes
    Aug 28, 2026
    1.0
    They don’t have any of the pumpkin or fall drinks or food available online for mobile order or delivery at this specific location which is quite frustrating. At every other Dunkin you can pre order, for some reason at this location you’re forced to go wait in person and order.
  • JT
    Jack T
    Aug 18, 2026
    4.0
    In 2025 I quit going to this Dunkin due to terrible service after new franchise management took over. I've been back twice in July and Aug of 2026. The staff, while a bit small, is 100% improved. Glad they got rid of the deadbeat crew they had running this location and replaced with friendly, fast crew members. Food quality is back too! Gave them a 4-star review only because wait times are sometimes a little longer than they could be but, all in all, much improved at this location. Thank you!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Johnston, IA?

Dunkin' is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' Johnston offers both delivery and curbside pickup services.

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