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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(37 reviews)

Business Details

531 Hwy 1 West, Iowa City, IA
52246, United States
(319) 333-1330
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Iowa City, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
531 Hwy 1 West, Iowa City, IA
52246, United States

Hours

Monday4:30 AM - 7:00 PM
Tuesday4:30 AM - 7:00 PM
Wednesday4:30 AM - 7:00 PM
Thursday4:30 AM - 7:00 PM
Friday4:30 AM - 7:00 PM
Saturday4:30 AM - 7:00 PM
Sunday4:30 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 531 Hwy 1 West in Iowa City, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
37 reviews
5 stars
23
4 stars
0
3 stars
3
2 stars
3
1 star
8
  • SC
    Sheri Cole
    May 28, 2026
    1.0
    The GM at the Dunkin on Highway 1, Ding, handled a situation with me in a way that left a really bad impression. I go to this location pretty often and always order the same thing… a cold brew with Splenda because I’m diabetic and can’t have regular sugar. I’ve ordered it enough times to immediately notice when something tastes off. The other day my drink tasted way too sweet, so I went back through the drive-thru and politely explained that I thought regular sugar had been used by mistake. I wasn’t rude. I just wanted the drink remade. Instead, I was told I needed to come inside even though I originally used the drive-thru. When I asked to speak with a manager, Ding came out and immediately brushed off my concerns. She insisted the drink was made correctly and spoke to me like I didn’t know what I was talking about instead of simply trying to resolve the issue. What bothered me most was the lack of concern about the fact that this involved a medical dietary restriction. I understand mistakes happen. I’ve worked in customer service myself. But the way this situation was handled felt dismissive and unnecessarily argumentative. I usually don’t leave reviews like this, but the interaction genuinely rubbed me the wrong way. Unfortunately, after this experience, my family and I won’t be returning while the current management is in place.
  • WG
    Wynona Goddard
    Mar 12, 2026
    5.0
    I have never met a kinder person than the general manager of this Dunkin Donuts. She greets me with a grin every morning and it brings a smile to my face. It's a wonderful start to the day.
  • JV
    Jeff Vogel
    Jan 29, 2026
    5.0
    Great place.
  • RR
    Robin
    Jan 27, 2026
    1.0
    Don’t go unless you love burnt food I guess. Shame on whoever the current manager is.
  • SM
    Sandra Me
    Jan 18, 2026
    1.0
    I will never ever go to this place ever again. RUDE CUSTOMER SERVICE FEON

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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