Kwik Stop is the largest locally owned chain of convenience stores in Dubuque, Iowa. Family owned and community focused, Kwik Stop has been delivering quality products and services to its customers for over 40 years. Today, Kwik Stop has a total of 10 locations between Dubuque and Peosta. Kwik Stop’s philanthropic efforts have extended to local nonprofits and investing in local sponsorships that make our community stronger. Since 2002, our customers’ spare change and Kwik Stop contributions have added up to over $2.2 million for local nonprofits.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.