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McDonald's

3.2
(1,764 reviews)

Business Details

1404 Des Moines St, Des Moines, IA
50316, United States
(515) 564-0716
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1404 Des Moines St, Des Moines, IA
50316, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1404 Des Moines St in Des Moines, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,764 reviews
5 stars
513
4 stars
322
3 stars
360
2 stars
192
1 star
377
  • GG
    Gold Girl
    Jun 5, 2026
    1.0
    This McDonalds meeds to hire new workers! The older workers are so rude, i could ask for something nicely and they still have the audacity to give an attitude even after that i still was respectful and that old lady who shakes up is the rudest of them all. I dont know how they hire these people but they need to get that fixed, its ridiculous!.
  • NT
    Nick Tiano
    May 28, 2026
    1.0
    McDonald's once again messing up my order. I ordered a #2 and they forgot my hash brown and tried to give me a small drink and then told me that I had to drive around to re-pay for those things that I already paid for, I just drove off. Every time I go to McDonald's I seem to have an issue because they don't know how to hire anything more than high school students and their customer service is garbage because of that fact. For God's sake their CEO can't even choke down his own food. I'm never going back to McDonald's.
  • DM
    Danny Martinez
    May 20, 2026
    1.0
    I feel like nobody works there besides three people it’s always slow and drive thru always has issues i’ve experienced this on both lanes where I can’t even hear them other cars pull up and they go first-would not recommend this one
  • AA
    Aundre
    May 4, 2026
    1.0
    I dine in at this place all the time as it's near my High School, and normally I never have any issues; the staff are well-mannered and the deals on the app work for my very, very small budget. It has a good atmosphere to study too! However, today I was told to leave (not asked nicely) along with every other student in the building not too long after getting my order. I'm pretty observant and I never observed any rowdiness or violence between anyone there and I was especially quiet—I was eating my small order as they manager asked a pair of students to leave, then a group, then me. Everyone told her "Hey, school's out for the day!" But she wasn't having it. I can promise you it wasn't a matter of seating as even with everyone there, the McDonalds still had an excess of open seats to be filled. Again, none of this was done nicely either, and this usually doesn't happen. I probably won't be visiting for a bit, the manager on shift (Monday 4PM) isn't very friendly towards students.
  • BM
    Brooklyn McLemore
    Apr 18, 2026
    1.0
    I'm not one for leaving bad reviews on places- but this is a big chain restaurant- so I have some confidence they can take it. I have never had a fast experience at this location past 5pm.... ever. Complete silence when you pull up to talk to someone- even if there isn't anyone else in the other lane. And then only after you wait at least 3-5 minutes do you actually speak to someone. Then you wait at the window for even longer. I'm actively writing this from the drive thru, and as you can see this is no short review. I've been waiting with 5 cars in front of me- completely still. No one has interacted with the first car in line. I'm here relatively late at night, so I get that the closing shift might be in multiple places at once, but this is insane. And this is written by someone who works in customer/food service.... My word of advice; go to the one further down SE 14th next door to Long John Silvers... Okay... I'm done now. We've officially moved up one car in 15 minutes.... Edit: Shocker to no one... I got home and my order is missing multiple items because of course. I'm aware I'm just gonna get a reply with a link to a survey, but based on other reviews I'm seeing- y'all aren't hiring more/better people so.... the bad reviews are gonna keep coming from others too.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight Thursday through Saturday.

Does this McDonald's offer delivery service? If yes, what are the delivery hours?

Yes, it offers delivery service from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight Thursday through Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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