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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.0
(203 reviews)

Business Details

2416 University Ave, Des Moines, IA
50311, United States
(515) 271-5566

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
2416 University Ave, Des Moines, IA
50311, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Reviews

3.0
203 reviews
5 stars
72
4 stars
22
3 stars
14
2 stars
14
1 star
81
  • JJ
    Jeison Jaimes
    1 day ago
    1.0
    This is the JJ that made me never come to any chain JJ... the workers were really rude in a weird way. the food was also very slim and empty. I asked for a number 1 with turkey also. The dude got as sassy and said, "So you want a number *blah* with turkey," and I told him no, then what I wanted again. he was keeping telling me a complete wrong thing, so then I just said i dont care what you call it as long as it has everything I asked for on it. The dude and his crew were about as bright as a bag of 2 rocks. This was some time ago, so I bet times have changed, but they had some weird attitude.
  • EW
    Endia Williams
    May 11, 2026
    1.0
    My son was walking home from school and stopped at Jimmy John’s to buy a cookie. He was told when he walked in that they took cash only because he had a card . And when he walked out, they called him silly goose . He came home and told me of this incident. I called them and asked them if they take Cash and Card and they confirmed that they take both. I asked to talk to the manager. He said he was the assistant manager. From there, he told me That they had asked my son if he had money and that he said no . Which was inaccurate because he had a card with his own name on it . And I then said why would you call a child, silly goose and proceed that way? He then said we actually have a sign that says we will not serve children without parents . At this moment, it clearly shows that he was lying about how he treated a child as a grown adult man . also if that had been the case , that they didn’t serve children , he should have verbally expressed to my child or any child walking in . Then this conversation wouldn’t have happened . He said that they get people coming inside their store begging for things. I told him they do not need a stereotype my child . A Young African-American child with twist in his hair . Do not go to this place!! Update ; before taking my son to soccer practice, I went to the store to talk to This manager about what had happened and he was not there so I talked to the manager. I voiced my concerns. The team member on the Line said that the Prior manager asked my son if he had money. My son said that he asked him if he had cash and that. He had said cash only . So there’s a discrepancy between what my son Heard and what the manager states that he said . One thing that was not argued against was name-calling of my son . So my thoughts still stand do not go to this place you do not have the right to bully children. The manager on duty offered me a cookie, and I declined and advised that I did not want to purchase anything nor get a free item that was not the reason why I was coming in. It was the matter of Respect to my son because I am raising a respectful young man. They did not apologize they said that it was a misunderstanding .
  • AA
    Apclay
    May 3, 2026
    1.0
    Took an hour to be delivered 4 blocks away. Did not come with the entire order or the napkins that were also requested. Sandwich was cold by the time I received it.
  • MD
    Matt Devick
    Apr 12, 2026
    1.0
    Be careful, they might not actually be open and are only doing online orders
  • JD
    Joseph Donofro
    Apr 2, 2026
    1.0
    Maybe the worst Jimmy Johns I've ever been to. The staff are a joke. I don't even know if one of the guys worked here. When I got to the counter I waited a couple of minutes before someone even noticed I was there because they were in the back selecting the music to listen to. No one said hello to me or the other person who entered. And forget freaky fast. I waited at least 10min. I was one of 2 people in the restaurant...

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Certified May 17, 2026Yext Knowledge Graph
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