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Dunkin' Zero
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Dunkin'

3.8
(618 reviews)

Business Details

(515) 262-5444
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Des Moines, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2610 E University Ave, Des Moines, IA
50317, United States

Hours

Monday4:30 AM - 7:00 PM
Tuesday4:30 AM - 7:00 PM
Wednesday4:30 AM - 7:00 PM
Thursday4:30 AM - 7:00 PM
Friday4:30 AM - 7:00 PM
Saturday4:30 AM - 7:00 PM
Sunday4:30 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 2610 E University Ave in Des Moines, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
618 reviews
5 stars
311
4 stars
119
3 stars
50
2 stars
31
1 star
107
  • CJ
    Courtney Jones
    2 days ago
    2.0
    Please make sure you’re paying attention to milk preferences. I’ve had regular milk when asking for skim, almond or oat milk.
  • RZ
    Rebecca Zavala
    Sep 18, 2026
    5.0
    Amazing and love love how they make my iced mocha coffee. ❤️❤️😊
  • KW
    Kari warren
    Sep 18, 2026
    5.0
    I frequent this location multiple times a week. They always get my order right, everything is fresh and tastes great. Service is fast, friendly, and helpful! So glad they are in my neighborhood!
  • TR
    Travis Rittenhouse
    Sep 16, 2026
    1.0
    I love dunkin. I went through the drive through and couldn’t understand what they were saying due to a heavy accent. My coffee was wrong, sandwich was cold and I paid for a donut I didn’t get. Not happy.
  • NC
    nevaeh cam
    Sep 15, 2026
    1.0
    I’ve never been so dissatisfied at a service before, that this is my first ever BAD review. Never in my life have I experienced such bad customer service from a drive thru worker. Today around 10:20ish am September 15th 2026 the rain is pouring hard and I’m excited to get my hands on a warm pumpkin spiced latte. I pull in the drive thru and the lady working says “what do you want” like excuse me? As someone who personally works in an industry that requires customer service I would NEVER address someone especially a CUSTOMER that way. I told her “Hi can I get 2 pumpkin spice latte” as that is what it says on the menu. She asks what size and I say medium. “Pull forward” she says very directly. I wanted the warm one and she never clarified if it was supposed to be warm or cold/iced. So I assumed that she didn’t need the clarification as on the menu it is the pumpkin spice latte or the pumpkin spiced ICED latte that is listed. I pull to the window and there was again no warm greeting as she just hands me straws, then I pay and she hands me the receipt and walks away… I noticed on the receipt it says iced… I was confused and didn’t get the chance to tell her that it was not supposed to be iced so a few minutes goes by and she hands me the drinks. I kindly say “oh I had the 2 pumpkin spice latte” and she says “ya here” I say I didn’t want it iced, she repeatedly tells me this is what I ordered she kept telling me “you want ice” I say no it’s not and that she should’ve clarified if she wasn’t sure. She gets mad telling me I said ICED when I know for sure I didn’t as I was already cold and I wanted something to warm me up. Usually fast food workers clarify the order, for example “it’s just the 2 pumpkin spice lattes right? Would you like that hot or cold” but nooooo she just wants too assume and make it so rushed when there was nobody even behind me yet… she told me I don’t get a refund and that I need to pull thru the drive thru again and re order the drinks again. she got very defensive and it created us to argue and some of her coworker had to tell her to stop. I’m just very upset because her vibe from the start was so off, it didn’t feel welcoming. And I’m upset that I didn’t get the drink I wanted. I didn’t even get the chance to tell her I wanted it warm as she just tells me to pull forward and she just assumed I wanted iced? If I wanted iced I would’ve said “pumpkin spice iced latte” like it says on the menu. But thanks to her coworker who understood me and would’ve remade it for me the correct way if I pulled around. But the lady who took my order needs to get a new job if she doesn’t want to have good customer service and wants to be rude… I’m so dissatisfied by her service and her rudeness it’s ridiculous and shocking. I hope everyone else has a better experience then I did going to this Dunkin location.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Des Moines, IA?

Dunkin' in Des Moines, IA is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' serve breakfast and lunch?

Yes, this Dunkin' location serves breakfast, lunch, and brunch.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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