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Business Details
About
Ice Cream Shop
Black Cat Ice Cream is a locally owned ice cream shop in Des Moines, Iowa, serving handcrafted, small-batch ice cream made with premium ingredients and bold, creative flavors. From classic staples to rotating seasonal selections, our menu is designed to delight every ice cream lover.
Perfect for families, friends, and dessert lovers alike, Black Cat Ice Cream is known for its welcoming atmosphere, friendly service, and high-quality ice cream made fresh with care. Whether you’re stopping by for a scoop, picking up pints, or celebrating something sweet, we’re proud to be a go-to dessert spot in Des Moines.
Location
Black Cat Ice Cream Downtown
1301 Locust St Ste D, Des Moines, IA
50309, United States
Hours
MondayClosed
Tuesday11:30 AM - 9:00 PM
Wednesday11:30 AM - 9:00 PM
Thursday11:30 AM - 9:00 PM
Friday11:30 AM - 9:00 PM
Saturday11:30 AM - 9:00 PM
Sunday11:30 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.