Bruegger's Bagels

Reviews

• AG

  Alicia Grover

  5 days ago
  1.0
  Absolutely worst customer service I’ve ever had…
• DS

  D See

  Aug 16, 2026
  2.0
  We ate here Sunday morning 8/16. The girl at the counter taking our order was not friendly in the slightest. Seemed irritated. The bagels were not toasted well, and the bacon was not cooked well. Place was not clean. No one sweeping floor or wiping tables. Did it ourselves. Won’t return.
• BK

  Brooks Klefstad

  Jul 6, 2026
  1.0
  Staff are unfriendly
• MP

  Monica Porter

  Jul 4, 2026
  2.0
  From start to finish, poor experience. We ordered 2 breakfast sandwiches, 1 with 2 eggs. It took excessively long because the staff was too busy talking, stocking & scrubbing the floors. We tried to confirm they were open today by calling ahead but they did not answer the phone. The bagels in the bins had no labels on them whatsoever so you would have no idea what they still had available. We took the order to go so of course once we sat down to eat them, the sandwich we ordered with 2 eggs, had 1 egg. This has happened multiple times when ordering from Brueggers - more than 1 location in this area! Both of our bagels were burnt on top (5 cheese bagel) so really not good. Whoever works the register was completely out of it - I had to repeat myself multiple times and it was truly because he just wasn't listening. It's gross to see the staff making food with bushy hair sticking out everywhere. More expensive once again - to get less than what we ordered and burnt bagels. Lastly, this location is old, run down, grungy & obviously lacks decent management. WHY would you mop the entire floor while still open? I'm done with Brueggers. None of it is like the Brueggers from many years past. You can do soooo much better.
• SA

  Sadiyah Abdullah

  Jul 3, 2026
  1.0
  Wish I could rate the food BUT I drove out of my way to get Bruegger’s because we don’t have it in Columbus nor Atlanta, Georgia. I get there at 1:40ish and asked for a BLT bagel and was told I should have been there 30 minutes ago because they are not cooking anymore bacon. 🤯Then said I shouldn’t expect them to cook something 15 minutes prior to closing. Offered bagels with cream cheese only. Then change your hours!!!

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