Baskin-Robbins

Reviews

• CB

  Christine Bonfig

  Jan 31, 2026
  1.0
  Be aware that the 6pm close time means they've stopped serving ice cream well before then. Lights were still on, doors open, but when we entered a few minutes (well before) 6pm, the employees said they were already closed. Odd, since it certainly appeared they were open. It took us few minutes in the parking lot to actually leave, but they shut the lights off at exactly 6pm. So, it seems it would be more accurate to say the employees want to leave at 6pm, not that the business actually closes at 6pm. They most definitely aren't serving in the last 10-15 minutes. Be wary if you're trying to go near closing!
• AT

  Arron Thorne

  Aug 28, 2024
  1.0
  Went to get ice cream through the drive thru, was told you can only get ice cream by going inside so we left
• JS

  Joy Salls

  Jul 7, 2024
  5.0
  Happy to have a basking robbins in town!
• SD

  Sarah Davis

  Apr 15, 2024
  1.0
  Went to store the first time and ordered on the app when going to the store they didn’t have the marshmallow topping, but it let me order second time. They didn’t have one of the smoothies and some of the toppings and they still let me order on the app third time they also didn’t have some of the supplies and the app still let me order the fourth time I ordered on the app again and the app let me order when the store was closed when I got to the store they had just closed and the guy inside said we would have to come back the next day. They didn’t want to give me my money and now I’m waiting two business days for someone to call me back from corporate. I think it is unfair that I had to experience this because when I have ordered on other apps, such as Starbucks, scooters or any other restaurants , when the store is closed, it says store is currently closed and it doesn’t let me order yet. They let me order when the store was closed. Also, when I have ordered that other apps for restaurants when they don’t have an item, it says currently unavailable, but yet again, Baskin-Robbins let me order even though they didn’t have the items on their app , this was not my mistake. It was theirs and they need to fix this. The ice cream is good but I don’t think I’m going to be going back there again just because they have really bad customer service and their app is horrible. Also, online I googled Baskin-Robbins the next day and look for the number and when I call the number it’s an oil company so you can’t even get to the actual store because it has the incorrect number on Google when I called customer service at the end of the call the man hung up on me. This is not OK , customer service is priority and the customer is always right
• LC

  lisa crawford

  Feb 26, 2024
  5.0
  we have been here multiple times already. it is so nice to have BR back in this community! They are new and learning, but have lots of help and they're trying really hard and we've seen improvements already. The Dunkin isn't that special, because we've had it locally but the BR is great...except they don't have our favorite ~ World Class Chocolate! Imagine that the flavors will rotate in and out and maybe summer hours will be extended later into the evening maybe?! Glad it's back though...worth the trip!

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