Chipotle Mexican Grill

Reviews

• JH

  Jaysan Hutchinson

  6 days ago
  1.0
  Place is trash , they don’t pick up after themselves and also why is it gonna take 30 minutes to make rice ? You need me to make it for you guys ? Waste of time
• MM

  Minespidur

  May 10, 2026
  3.0
  I’ve come to this Ames Chipotle location pretty consistently over the last 3 years, and so here’s my honest review. Quality wise, I’d rate the food here a 7/10. The texture and flavor of the meat and rice can vary pretty wildly from day to day. Some days they cook it thoroughly, other days it is severely undercooked. For the most part it’s usually good though, but I definitely have to be cautious before ordering some days. In terms of the service though, the people here are generally pretty friendly and decent. There’s a few workers here that are a little sloppy at times however, but that’s to be expected anywhere. Another big complaint is how crowded this place gets when it’s full. It’s a very small building, and honestly Chipotle would be better served if they bought the floor space for the business next door. That’d allow expansion with more seating options.
• CA

  Chloe A

  Apr 22, 2026
  1.0
  This is the worst Chipotle. The chips are always stale and undercooked. Portion sizes are smaller than other Chipotle locations I’ve been to and they barely put any meat.
• AY

  Amber Young

  Apr 22, 2026
  2.0
  I love Chipotle, but not this one. They are never ready when they open. Usually having to wait 30+ minutes to order or get your online order. The employees clearly don't want to be there. The portion sizes are so small and definitely not worth the price. Extremely disappointing.
• EB

  Ellie Brown

  Apr 5, 2026
  1.0
  i dont really ever post reviews, and when i have they've been positive but i just feel like there's something up here. i've worked in food service/fast food my entire working life and my family owns restaurants as well so i dont like to think im just complaining to complain. the service is generally mediocre at best. there's a few nice employees, like one girl at the counter who always gives good portions but she just constantly seems lost and confused. on one particularly busy night, we were waiting over 30 minutes for a cup of chicken and some chips+guac. she knew my name and my face and yet left it sitting there on the counter for five minutes before i told her that it was mine and she gave it to me, instead of calling the name or anything. there's another pretty nice guy but the rest of them just seem lazy or have an attitude. and again, ive worked in food service forever, and my rule is "it's fine to hate your job, but customers shouldn't be able to tell that you hate your job." i get that it sucks sometimes, but still. anyway, my main thing is that they're always out of something!!! they've been out of lettuce on three separate occasions that i've been there maybe just in the past month or so. at any restaurant i've ever worked at, if you run out of something that can be bought at a store down the street, just send someone out to get some. at this point i'm just leaving this review so that maybe a manager sees it and starts making better ingredient orders lol. you know it's a busy area, it's the only chipotle nearby, you're going to run out of stuff if you don't have enough. i'm not going to start boycotting this specific chipotle or say that chipotle has lost my business forever because that's ridiculous, but we did go to pancheros instead today and it was great all around. suggesting that to everybody else here who is disappointed lol

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