Arby's

Reviews

• JK

  Jaimee Kernes

  5 days ago
  5.0
  Just had such a great refreshing experience in the drive through than other ones ive had (in general). Billy was extremely polite but also super upbeat but not overly to the point of acting fake. The fact he is a young person surprised me but in such a good way. He is definitely a good one and I'd suggest paying him more to not lose him! Those kind of employees are few and far between these days it seems like. Especially it being a Friday night, his attitude was great! I hope the managers see this post to let Billy know hes doing great and his attitude does not go unnoticed! Keep it up! :)
• KF

  Kasara Felts

  May 3, 2026
  2.0
  Ordering for a 8 year old told them I didn't want the meal because I didn't want a large drink with it for him. took it upon themselves to still charge me for a meal and when I mentioned it they insisted they saved me money, so I insisted if you're charging me for a meal give me the right size drink. Very rude diafetly would not come back again.
• CS

  Cole Scheffler

  Apr 27, 2026
  1.0
  I swear every time I order from here, they don't include the sauces. Also the meal I just had from here was tasteless and gross. Not going here again.
• JJ

  JT

  Mar 30, 2026
  5.0
  Nice place to get a bit to eat. Super friendly.
• SK

  Sqeeky Kleen

  Mar 28, 2026
  5.0
  Kicked ass and had my doordash ready. Thankyou. Altoona Arby's... BILLY helped me verify that my doordash was on point... 2 of the most beautiful shakes, hands down I have seen in a while come out of a fastfood... These shakes looked like something someone with DQ would prepare to show new hires their task. Photos are, a drink I got at Scooters... Emma is a superb barista at Altoona location across from Hy-Vee..... And the last of the thunderstorm, my Arby's got to the customer, lol intact, but the straws got a lil rained on... This was a shot of the hailstorm in Ankeny...