Jimmy John's

Reviews

• KW

  Katie Waters

  Jul 2, 2026
  5.0
  Matthew talked with me about manga and anime while I ate and it was the best! Excellent customer service. 😄
• JC

  Joel Capshaw

  Jun 19, 2026
  1.0
  1 Star – Misleading App Information & Poor Customer Service This location does not offer curbside pickup, yet the app advertises and accepts curbside pickup orders. I placed an order through the app selecting curbside pickup and waited in the parking lot for over 25 minutes. I chose to stay in my car out of courtesy to other customers and staff, as I am currently sick and did not want to risk exposing anyone inside. The app never updated to show my order was ready, and no staff came out to deliver my food even though employees were visibly idle inside. When I finally went in to ask about it, the manager became immediately defensive, repeatedly saying he had no control over the app and making no attempt to actually resolve the situation or make it right. If your location doesn't support curbside pickup, that option should not be available in the app. Very disappointing experience.
• AR

  Ashley R

  Jun 2, 2026
  1.0
  Ordered to go and picked up in the drive through. Got home to the most disgusting turkey sandwich I have ever been served. The turkey was slimy! I had taken one bite and it didn’t taste right. I opened up the other half of the sandwich and took a picture. Not sure what is going on with that turkey, but it does not look appetizing at all. Sooooo grosssss. I filled out the survey and asked to be contacted. Never got a response. So check your turkey sandwiches before eating them.
• DD

  DonJulio

  Apr 15, 2026
  5.0
  First time here since I don't have one in my local area. Great customer service and food hit the spot. I'm definitely coming back to this location if I'm ever around the area.
• RC

  Robin Crawford

  Apr 7, 2026
  1.0
  Absolutely the worst order experience! I ordered a Vito sandwich from the Jimmy John’s mobile app. I pre ordered it really early this morning for delivery at 11:15am at 11:30am I called the store and was told by Fedor my order was waiting on Door Dash to pick it up as the did not have a delivery person in store as they normally do. I didn’t order Door Dash! My order was made at 1100am and sat for 40 min before it was picked up. Sat there and got completely soggy . Awful order experience and awful sandwich too. Please have the head store manager reach out to me please.Your response is ridiculous too! You Certainly did not even respond that the sandwich was inedible and what about a call from your head store manager!