Dunkin'

Reviews

• BM

  Bail Malsbury

  May 2, 2026
  2.0
  Very frustrating. Ordered through the mobile app and was picking up through the drive through. I was only the forth car in line from the order box but yet they where only taking one or two cars at a time. Took 20 minutes from the time i pulled in just to get to the window only for my mobile order to not be ready and was made wrong.
• WS

  Whit Smith

  Apr 19, 2026
  5.0
  We love Dunkin they are fast and the food is amazing they are friendly and always have a smile on their face
• SM

  Sheila Mcwilliams

  Apr 6, 2026
  1.0
  NEVER COMING BACK TO THIS LOCATION. I had a disappointing experience at the Dunkin’ on Hog Mountain Road in Watkinsville (a 90-mile drive for me one way to support a project). I initially stopped in to request receipt reprints for company credit card reconciliation, and the staff was helpful. However, after misplacing those receipts, I returned two weeks later to apologetically request another set. This simple request was met with unnecessary attitude from a staff member who loudly pointed out they had already helped me before. The interaction became escalated (too much to convey here), then uncomfortable and unprofessional, even after I calmly explained the situation. When the manager got involved, I was told the receipts would be ready later that day. I returned the following Monday, only to be met with a noticeably cold reception. To make matters worse, my food order was handed to me in a careless and dismissive manner. Customer service should be consistent and respectful, regardless of the situation. While I understand my mistake in losing the receipts, the response I received made a simple request far more frustrating than it needed to be. I hope management addresses these service issues moving forward. Perhaps some additional customer service training and less group think. Sadly, one bad apple can spoil the whole bunch.
• SJ

  Slok Jhaveri

  Apr 3, 2026
  5.0
  This Dunkin is by far the best one in the area!!! Everyone is so nice and helpful, creating an overall positive and wonderful experience! Shout out to Jadon, Leanne, Magayla, and Micah for being such amazing workers and making my day each time I come!
• KK

  Katie Kenerly

  Mar 25, 2026
  1.0
  I don't think I've ever gotten my correct order at this Dunkin.

Frequently Asked Questions About Dunkin'