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McDonald's

3.2
(2,147 reviews)

Business Details

2480 Mirror Lake Blvd, Villa Rica, GA
30180, United States
(770) 456-2652
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2480 Mirror Lake Blvd, Villa Rica, GA
30180, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2480 Mirror Lake Blvd in Villa Rica, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,147 reviews
5 stars
624
4 stars
427
3 stars
401
2 stars
234
1 star
461
  • HC
    Homie D Clown
    Aug 26, 2026
    1.0
    They Should Lock The Doors!!!! Absolutely AWFUL! Always having an issue and cannot take your order at this time! I believe they hired their “Ice Cream Machine” company to provide IT Support! The owners should be ashamed, they either need to fix the problems or close the doors! DO NOT WASTE YOUR TIME, they cannot take your order right now!
  • DH
    Deborah Herring
    Aug 23, 2026
    3.0
    I waited almost 30 minutes to get a McDouble...I was irritated.
  • JS
    J Santal
    Aug 23, 2026
    1.0
    "Our system is down" must be their favorite sentence when they don't want to go do their job.
  • JC
    Jarred Cook
    Aug 18, 2026
    1.0
    Had a craven for some good fries, so I stopped here. Fries were hot and pretty good as I was eating them going down the road until I was pulling a woman's long hair out of my mouth. Sooo disgusting. Maybe next time have your employees wear hair nets. Will be making a complaint with the local heath department as im sure im not the only one this has happened to.
  • SJ
    Style Junction
    Jul 28, 2026
    1.0
    I’ve been a loyal customer at this McDonald’s in Villa Rica for nearly three years, stopping by five or six days a week for my morning coffee. During all that time, I’ve never had an issue until today. After I paid for my coffee in the drive-thru, I was told they didn’t have any coffee brewed and that it would take 8–12 minutes. Since I had already paid, I left, drove up the road to get fuel, and then came back to pick up my order. When I returned, I politely asked if they could offer something small for the inconvenience—an extra cream, an extra sugar, or even a hash brown. Barbara immediately said no. It wasn’t about getting something for free. It was about customer service. When a business inconveniences a loyal customer because a basic item like coffee isn’t ready, a small gesture of goodwill goes a long way. Many fast-food restaurants understand this. Even places like Popeyes will often offer a drink or another small item when an unexpected delay occurs. I’ve spent a lot of money at this location over the past three years because I enjoy coming here. Unfortunately, today’s experience made me feel like my loyalty didn’t matter. I wasn’t upset about waiting—I was disappointed by the lack of effort to acknowledge the inconvenience. I hope management takes this as constructive feedback and reminds the staff that great customer service isn’t just about taking orders—it’s about taking care of customers when things don’t go as planned.I’ve been a loyal customer at this McDonald’s in Villa Rica for nearly three years, stopping by five or six days a week for my morning coffee. During all that time, I’ve never had an issue until today. After I paid for my coffee in the drive-thru, I was told they didn’t have any coffee brewed and that it would take 8–12 minutes. Since I had already paid, I left, drove up the road to get fuel, and then came back to pick up my order. When I returned, I politely asked if they could offer something small for the inconvenience—an extra cream, an extra sugar, or even a hash brown. Barbara immediately said no. It wasn’t about getting something for free. It was about customer service. When a business inconveniences a loyal customer because a basic item like coffee isn’t ready, a small gesture of goodwill goes a long way. Many fast-food restaurants understand this. Even places like Popeyes will often offer a drink or another small item when an unexpected delay occurs. I’ve spent a lot of money at this location over the past three years because I enjoy coming here. Unfortunately, today’s experience made me feel like my loyalty didn’t matter. I wasn’t upset about waiting—I was disappointed by the lack of effort to acknowledge the inconvenience. I hope management takes this as constructive feedback and reminds the staff that great customer service isn’t just about taking orders—it’s about taking care of customers when things don’t go as planned. They need Niko back at this location because it’s kindness and love for customers has fallen in the hands of people that doesn’t take customer service seriously.

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