Papa Johns Pizza

Reviews

• GJ

  Gregory Harrigan Jr

  Sep 11, 2026
  4.0
  It's not a place to dine in... So no atmosphere really but the lady that handled everything after the system went down was pretty cool and handled everything pretty well.
• AW

  Alexia White

  Sep 5, 2026
  1.0
  Honestly, I’m extremely disappointed. I don’t understand how anyone could feel comfortable preparing and serving a pizza in the condition mine was in, then actually have the audacity to bring it to my door. What makes it even worse is that when I tried calling to address the issue, no one would answer the phone. That’s unacceptable customer service. Mistakes happen, but the way this was handled was completely unprofessional. I paid for my food expecting it to be prepared properly, and I deserved better than this. Needless to say, I WILL NEVER ORDER FROM HERE AGAIN. 🍕🚫
• SM

  Stephon Mcintosh

  Aug 20, 2026
  1.0
  They Dont use glove. I saw a guy touch the computer and screen. Walk back to the station and start fixing pizza. I as the lady with this loud Orange hair can I please just get a refund and she asked me what was wrong and I told her they’re not using gloves. She said this is a no glove station and I said no worries. I’ll just take my refund and she said well if you wanna take it up with corporate, you can and I simply said well I’m not arguing. I just want the money back. I would never eat back at this location.
• RR

  Rich

  Aug 14, 2026
  1.0
  This was the WORST customer service I’ve ever experienced, this man was the rudest most unprofessional person I’ve ever came across in the fast food industry. He needs to learn how to talk to customers and ALL the employees use their bare hands to make the food no gloves which is very unsanitary.
• DP

  Donyetta P.

  Aug 14, 2026
  1.0
  This is my second time within the last 6 months trying to patronize this location and have received horrible service directly from a man that identified himself as the general manager of the store(Lee). Today, I ordered a pizza at 4:15p EST. I arrived at the location at approximately 5:45p. I entered the store and was not greeted or acknowledged, which seems to be common practice here. I waited to allow time for the man running the register to ask me if I needed assistance, which he never did. I waited about 10 minutes before asking "Lee" if he could check on my order since I had ordered it over an hour ago. I gave him my name and he said he didnt see my order. I offered him my order number and confirmed that I had ordered from that store (#1703). Instead of checking to locate my order, Lee started calling me crazy for asking him for assistsnce. After waiting additional time to confirm if my order was ready, I requested that he stop being disrespectful and just refund my order. He told me he could not refund my order and advised me to reach out to customer service. I immediately started a chat with customer service and the chat representative advised that Lee had lied because the refund had to be issued from the store. Lee was rude, disrespectful, called me names and lied to my face without even attempting to truly assist me when all I was trying to do was pickup a single pizza that I ordered for my children. This is absolutely unacceptable behavior for anyone providing service to people, especially someone that is considered management. I am thoroughly disappointed that this is allowed to take place at Papa John's and does not make me want to patronize any of your locations based on the experience at store #1703.

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