El Jalisco is a group of family-friendly restaurants serving up the best Mexican food in Florida and Georgia. For more than 10 years, El Jalisco honed our craft to bring Thomasville residents authentic Mexican food that is made with the finest ingredients and served fresh every day.
Being our first restaurant outside of Florida, we’re proud to call Thomasville home. We remain committed to continuing the tradition of excellence that we have labored to establish over the years, and hope to excite the great people of Georgia for years to come.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.