Papa Johns Pizza

Reviews

• AS

  Anthony S

  Jul 13, 2026
  5.0
  I had an excellent experience at the Papa John's Suwanee location! Ethan and Lamar provided outstanding customer service from start to finish. They were friendly and professional. They took the time to ensure my order was accurate, repeated everything back to me, and made the entire process quick and easy. It's refreshing to receive customer service from people who genuinely care about the customer experience. Thank you, Ethan and Lamar, for your professionalism and excellent service. Keep up the great work!
• HC

  Helen Cunningham

  Jun 27, 2026
  1.0
  I ordered pizza for a group of kids expecting a hot, fresh meal, but it didn’t arrive until an hour and a half later. By the time it got here, the pizza was dry and clearly not fresh. I called the store to speak with the manager, who told me they don’t have delivery drivers and instead rely on DoorDash, saying “unfortunately, that’s just how the pizzas get delivered.” While I understand staffing challenges happen, that’s not the customer’s responsibility. If your business chooses to outsource deliveries, you should still stand behind the quality of the food when it arrives. To make matters worse, the only resolution offered was 50% off my next order, even though I had no interest in ordering again after this experience. When I asked for the corporate customer service number, the manager simply told me to “look it up online.” The poor quality of the food, the excessive delivery time, and the complete lack of customer service made this a very disappointing experience. I expected much better from Papa John’s.
• AF

  Adventures Fun and Food

  Jun 14, 2026
  5.0
  Ordered a large order for a office party on 6/12/2026 My ordered was delivered by Papa John’s to the office and my order was perfect. The pizza was hot and fresh and delicious. The office staff was raving about how good the pizza was. Also on 6/13/2026 I ordered the exact same pizza same large pizza order going to a different office and again the order was perfect the pizza was delicious. Thank you Papa John’s on Peachtree Industrial Road Suwanee Georgia.
• NO

  NOAH OH

  Jun 1, 2026
  5.0
  I ate Papa John's a lot of times but not that much.
• JM

  Janiya Mohabir

  May 25, 2026
  1.0
  My food was okay but service and cleanliness of the people making the pizzas was disgusting. I came in NOBODY had gloves on! I asked and the girl with the tat on her upper arm said they don’t have to…who will want to eat something somebody touches with bare hands a disgusting place to eat at!