Sonic Drive-In

Reviews

• JT

  Jack Thompson

  Sep 26, 2026
  1.0
  Ordered a small mozzarella stick, a small tater tot and a coke paid and received the small mozzarella stick and coke but no tater tot. Pulled into a stall informed them and was told “it will be out” waited 10-15min and they never brought them out to us. Ontop of only 2 of my 6 mozzarella sticks were actually fresh the others had been sitting out for quite some time. Unacceptable service from a location I’ve been visiting for years now. If you can take my money you can give me my food, unacceptable service from a location I’ve been visiting for years on end.
• JS

  James Stines

  Sep 24, 2026
  1.0
  Absolutely the worst sonic in all America. First I pulled up to a stall and it tells me I can order through the app cool I did that then this person comes on the intercom and tells me they don’t have anyone to bring it so I have to come through the drive thru and the line for the drive thru is honestly the slowest one in this entire town. Terrible management and staff.
• MF

  Madison Frawley

  Sep 13, 2026
  2.0
  Over the last few months, the service at Sonic has declined greatly. Too frequently does it take 20+ minutes to get through a short line at a “fast” food restaurant. Today I put in a mobile order for a drink, pulled up, checked in, and waited for 15 minutes. I tried to call the number, but it was disconnected entirely. I decided to go through the drive thru, as there were maybe 6 cars ahead of me, and it still took me an additional 15+ minutes. For what’s supposed to be a fun, easy, and quick stop, it certainly leaves customers disappointed, frustrated and wishing for better.
• JR

  Jason Rodriguez

  Sep 3, 2026
  1.0
  Ordered on the mobile app at 10:40pm and didn’t even receive my food even after they closed. The staff and management closed the store, turned off all stalls, and ignored all of the 15-30 other customers waiting for their food. We all left our cars and waited outside the employee window where we were rudely ignored by all of the staff inside. After finally knocking on the windows for minutes, someone finally came out, but failed to address any of our concerns. This was all roughly at 11:40-50pm. Multiple staff members inside can also be heard and seen saying disgraceful things about the customers gathered outside, which only fired everyone up outside. The drive thru line was ignored and locked out even after ordering their meals, doordash orders were ignored and not addressed, and sonic mobile app users were also ignored. No food, no drinks, no refunds were given this night, and we were all told to “Come back tomorrow” for our food. This was by far the worst experience I have ever had at this Sonic, which is already notorious for its horrid service. All the staff should be fired for this incident and blatant disrespect to all of us paying customers. No reason our food couldn’t have been made within those hours, and for us to be lied to directly from the staff when we were all just wanting a clear explanation. Safe to say we will not be returning to Sonic in Statesboro for a very long time.
• SS

  Stephen Smith

  Sep 2, 2026
  1.0
  If i could give them zero stars, I would. I ordered food on the app at 8:24 pm. Pulled into stall 2 and confirmed the order. A line was in the drive thru that ended up wrapped around the building. Email stated order would be ready at 8:29. Cars kept on piling into the drive thru. 8:45, nobody had come to the car. I pulled around on the other side because I was afraid I would not be able to get out if i did not move. Hit the button and all I was told was DRIVE THRU ONLY. They did not give me a chance to tell them it was an online order. I hit the button twice more and twice more they said drive thru only. I ORDERED ON THE APP. THE WHOLE POINT OF THE APP IS TO GO TO A STALL, CONFIRM THE ORDER AND HAVE IT BROUGHT TO YOU. IF IT WAS DRIVE THRU ONLY, THE APP SHOULD NOT HAVE LET ME ORDER. I SHOULD NOT HAVE TO GO BACK IN A LONG DRIVE THRU WHEN I ORDERED ON THE APP. I WENT TO THE WINDOW, ANOTHER CUSTOMER WAS UPSET BECAUSE THEY MESSED UP HER BURGER. WE WERE BEING IGNORED. WE SAW 4 EMPLOYEES JUST LOOKING AT EACH OTHER IN DISBELIEF LIKE THEY DID NOT HAVE A CLUE WHAT THEY WERE DOING. I LEFT IN DISGUST. I WILL BE CALLING TO GET MY $23 BACK SINCE I DID NOT GET MY FOOD. I WILL NEVER EVER EVER GO TO ANOTHER SONIC AS LONG AS I LIVE GIVEN THAT I GOT THE SAME TREATMENT A FEW YEARS AGO AT THE PCB, FL LOCATION. AVOID THIS RESTAURANT AT ALL COSTS. PATHETIC AND SHAMEFUL CUSTOMER SERVICE!!!!!!!!!!!!