Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
We got there about 5:00 till 10:00 and left about 10:25 we were the only people in line and waited over 25 minutes for two sandwiches and some jalapeno poppers we didn't even get our straws it was horrible it shouldn't have taken that long when the lady made our milkshakes and handed them to us we had them 10 minutes before she even come back to the window but then they're halfway melted cuz she didn't give us our straws I understand people forget things but as long as we had to wait and for the quality quality of the food it was horrible and every time you go there in the evening the ice machine must they must never fix the ice machine because they are always out of ice always it was one of the most worst experiences and most nastiest food I've ever had and I don't the jalapeno poppers weren't even done all the way and it took over 25 minutes for us to get two sandwiches and jalapeno poppers and I'm not joking they didn't even give us any Arby's sauce or anything and we didn't have a chance to ask we had to be quick when we tried to tell him what sauces we wanted and they didn't close till 11:00 so it's not like we were there 5 minutes till they close when was the double r&b cheddar and the other was the new steak and cheese and we spent $36
GV
Gabe Vedua
Jun 9, 2026
1.0
Don't let people order something that you're out of. If you can't make it , don't let it be an option . Why do i need to come back and tell you my order was wrong for you to tell me you are out and you just made it whatever way you wanted
AA
A.
May 17, 2026
1.0
Rude staff.
MW
Mel Watkins
Mar 23, 2026
5.0
Dear Arby's Management,
I am writing to share feedback regarding my recent experiences
While I found the food, specifically the gyro, to be delicious and the staff members to be professional and friendly, I am concerned about the consistent understaffing at this location. During my visits, I observed only three employees working at a time. This has resulted in excessively long wait times, causing me and many other customers to leave the drive-through line.
I have lived in the area since 2017 but hesitated to visit until now due to the reputation. It is evident that the current staff is overworked, and I believe that maintaining a minimum of four employees would significantly improve service efficiency and prevent further loss of revenue from departing customers.
Thank you for your time and for considering this feedback to improve the customer experience.
Best regards,
AC
Angelina Caracas
Mar 19, 2026
1.0
A ham melt by the way. Looks and tastes like rubber.
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