Pizza Hut

Reviews

• ZZ

  Zane Zamora

  Jul 18, 2026
  1.0
  Honestly stopped ordering pizza hut for the last couple years because every time it is just undercooked and tastes terrible. It's close and I was lazy so decided to give it another try. Absolute garbage. Undercooked and floppy. No flavor. Barely any sauce even with extra sauce added into the order. Little Caesars would have been better at least they cook the pizza right. 2/10. Will not return go across the street to mulligans which isn't much better but if you live in Springfield it's slim pickins.
• MC

  Michelle Clark

  Nov 14, 2020
  1.0
  Very rude employees. I ordered my pizza at 6:11 pm on 11-13-2020, and at 930 pm I still had not received my pizza. When I called the woman was very rude and told me to shut up. At this point I asked to speak to a manager and got hung up on. I called back and held the line for 15 minutes when the same rude woman answered again. At this time she was very rude again, so I had my order canceled!! When offered store credit I refused the store credit and demanded it out back on my debit card. She said she needed to transfer me to a manager in order to do that and hung up on me again. I called back the third time and luckily some one else answered the phone. Finally after 4 hours my pizza order was canceled and my money put back on my card! There excuse? It's Friday night. Well I will never use this pizza hut again. Pretty sorry service if you ask me. And no this is not the first time I have had a problem here. Won't be using my credit from last time when they only brought half of my order! It isn't worth the $10 credit.
• CL

  ciara love

  Aug 15, 2020
  1.0
  I ordered a pizza at 8:20pm. I was told it would be 50 mins. By my math that is 9:10. I called back at 9:30 and was told it was next out for delivery. At 10:05 I called back and asked to speak to a manager. I explained I was upset about was being told 50 minutes and it being two hours. Had they said it would be an hour and a half I wouldn’t even care that they were running late because that’s normal. The manager then argues with me that they are not THAT late bc they promised 50 and it was only 105 minutes, which is only 15 minutes (according to his math). I’m unsure where he learned to do math, but realized I was wasting my time continuing the conversation. My pizza finally arrived at 1030 and NOT ONLY WAS IT 2 hours and 10 mins LATE! MY ORDER WAS INCORRECT!

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