Pizza Hut

Reviews

• AR

  Alex Ruppert

  3 days ago
  1.0
  Should have looked at the reviews before ordering...ordered a thin crust with extra sauce and cheese with 2 basic toppings. It arrived way faster than I thought...but the dough was not cooked throught, and there was only sauce around the outside edge of the pizza and it was very little and not even close to extra cheese. Ended up having to scrape the toppings off and tried to eat it that way and half of it was undercooked it felt like. 30+ dollars just to end up in the trash. Please do better.
• LM

  LaDonna Mansfield

  May 2, 2026
  1.0
  Went to pick up pizza, ordered for 1:30 pm and 1:40 still was not ready. Then realized the order was wrong. Had to wait even longer and listen to staffs profanity the whole time. Ugh....
• CC

  Chris

  Apr 19, 2026
  1.0
  This was my "crispy" pizza. The crust was the consistency of wet shop towels soaked in olive oil. The pan pizza was doughy. Bread sticks were so over cooked they were were nearly burned. I ended up throwing away $26 worth of pizza because it just wasn't worth eating the calories for something that didn't taste good.
• JG

  Johnny G

  Mar 19, 2026
  1.0
  Pizza hut is awful, disgusting food nothing like it use to be. I loved the pan pizza but I'm not sure what it is anymore I think they are using pre made crust now but whatever they switched to is nasty, I loved pizza hut but not anymore. Little Caesars and Dominos and Jets pizza for the win...save your money find another place to go.
• MC

  Madison Cook

  Jan 29, 2026
  1.0
  This is the 2nd time I've had the same issue at this location. I order a pizza with extra sauce & not only does it not have extra sauce, it has almost zero sauce at all, but is loaded with toppings?? I thought toppings cost more than sauce so one would think if anything they would give the extra sauce & skimp on the toppings. The 1st time it happened it was on a personal pizza I ordered, the smallest pizza available. How they couldn't manage extra sauce on a personal pizza I can't understand. The manager was kind when I called to complain & offered me a free pizza on my next visit. This time I ordered a large pizza with extra sauce & paid $10 extra in delivery fees & tips to have it delivered only to have the same thing happen...not only was there not extra sauce, there was almost none! At this point I think they do this intentionally there just to mess with people for putting extra requests. This time when I called, a woman associate rudely tells me she made the pizza & put a scoop & a half & that is extra. She does not apologize once. She then says if I bring it back she will make me a new one. Why did I pay for delivery then?? So I say, "Okay, let me just load up my baby & 9 year old & come on over because this is ridiculous!" Yes, I am very upset at this point but I just paid $30 for a pizza that I want to be able to enjoy but can't now & the lack of customer service is unacceptable. I could tell by the look on her face she was surprised I actually came & brought the pizza back. I will admit though she had the pizza ready. And said this time she put 2 full scoops instead of a scoop and a half! Why she thought an extra half of a scoop would fix almost no sauce to extra sauce...I have no idea. I still proceeded to show her the 1st pizza by peeling back the chees on multiple pieces showing that there is basically no sauce. I told her I would rather be charged extra for the extra sauce & actually have extra sauce than have to go through all of this when the reason I ordered delivery was so I didn't have to load my kids up to come up here & pick the pizza up! She then told me next time to put "extra extra extra sauce" in the special requests area. Then she complained about her manager not showing up that day so she had to work a double & then said she would have had her delivery driver bring the new pizza out to us. No you weren't or you would have offered that on the phone. Why are y'all bogarting sauce? Surely Pizza Hut is not that strict on sauce portions! Still, I get home & yes there is only slightly more sauce on this pizza than the 1st. At this point I have lost my appetite & don't even want the pizza now. I will not order from here ever again. There is a Papa Johns in PTC with better quality pizza, extra sauce & better customer service.

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