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McDonald's

3.5
(1,767 reviews)

Business Details

2215 Shorter Ave, Rome, GA
30165, United States
(706) 234-0622
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2215 Shorter Ave, Rome, GA
30165, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2215 Shorter Ave in Rome, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,767 reviews
5 stars
584
4 stars
390
3 stars
323
2 stars
179
1 star
291
  • BH
    Brooke Hyatt
    1 day ago
    1.0
    Slow as could be and the food was terrible.
  • BK
    Brandon Kleimann
    Oct 19, 2026
    1.0
    Don't go here expecting customer service, or your order being correct. . . My wife placed a mobile order for my son to pick up, he didn't know when he got it that they didn't include the drinks, or the cups, even though one of the drinks was an uncharted that had to be made in the back. My wife called the store, explained the issue and was attempting to get information from the manager, Joanna, who in the middle of it all exclaims "just hold on, I got everybody asking me for 30 things" then we hear her yelling at staff "what are you needing!" Her tone to her employees being just as unprofessional and condescending as it apparently is to customers. I was told the only way she would do anything was if I went ahead and drove the 30 minutes back to the store because it was impossible for her to see that we did not get the drinks unless I brought the digital receipt in for her to have a copy of, disregarding the fact that unless she gave me a way to send her the receipt, she still wouldn't have a copy of it. She stated that the McDonald's app is "owned by Amazon or whoever" so she didn't know how to do anything with it, and that it should "just go try to look up the information [myself]" when I asked if she could point me in the right direction. I finally spoke with somebody for App Assistance, and apparently I now have to wait a few days for a franchise owner to review and call me back. . . After 20+ minutes on the phone between the two calls, I finally sat down to eat and learned that they also didn't know the difference between chicken and a beef patty, and they did not include the fries with my daughter's happy meal. . .
  • MP
    Marie Pacheco
    Oct 16, 2026
    5.0
    Great hot food fast, wonderful employees.
  • HT
    Haley Turner
    Oct 12, 2026
    5.0
    Jojo was very helpful, very kind, and made my experience here great.
  • JF
    Julia Faulkner
    Sep 27, 2026
    1.0
    This location is the only McDonalds location that won’t take my points. It’s happened to me 3 times now at the West Rome location. They use your points and the points come off your app and they tell you your code “isn’t valid”. I drove around to the window and even showed the lady and guy working my code and showed them the 1.00 drink everyday on the app that I have and they still wouldn’t take it. It’s a shame because we frequent the West Rome location. The employees here are extremely rude. They are going to lose a ton of customers if they won’t honor peoples points and app codes. Especially when they take them off the customers app and still don’t give them anything for it. I don’t know if it’s that they don’t care to learn how to take peoples codes or if they don’t want to do it.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rome, GA?

McDonald's in Rome, GA is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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