Dairy Queen - Temporarily Closed

Reviews

• SS

  Sandra Baldwin (Sandy)

  Jul 12, 2021
  3.0
  Could have been faster cleaner and someone to show comman sense but best 5 dollar icecream cones around
• JB

  Jeron Bradford

  May 31, 2021
  3.0
  I write this with a heavy heart, because I truly love Dairy Queen, and feel that in terms of fast food, Dairy Queen is the pinnacle of frozen treats! But my latest visit had me wanting to question myself. To be fair, I will speak of the good and the bad, for I still highly value Dairy Queen. Good During my visit, the service was surprisingly quick and the teller took the time to make sure my order was correct and precise. And the attendant that took our payment and handed our food was very sweet and understanding. Bad What hurt was when my wife tried to obtain a birthday cake for my birthday. She had ordered it online and when acknowledging it, other staff became hostile and told us that Dairy Queen does not accept online orders, despite having a confirmation number and verifying the correct location and pick up time. From that point on, staff was very hostile and accusatory, and even when I informed staff of a part of my order I paid for in addition to the cake, they were very hostile and verbally combative. Thankfully, the cake was not charged to my wife's account until pickup, but we felt bad that we were treated so horribly. In Conclusion I still love Dairy Queen and I plan to go back later on. It may be a good moment though, but as far as big orders, I'm afraid I will have to look elsewhere. Customer service is so important.

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