Certified by Dairy Queen Grill & Chill • May 17, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
3.8
1,204 reviews
5 stars
544
4 stars
282
3 stars
140
2 stars
63
1 star
175
KC
Kyle Crook
6 days ago
2.0
I have been to many Dairy Queen locations over the years, and I have never seen one this poorly managed. The staff treated customers like they were an inconvenience, and I waited nearly half an hour for a very simple order. Since it was for my kids, I stayed patient and waited it out.
The employees all seemed confused about their roles and what customer service is supposed to look like. Fast food service and food quality in general have definitely declined over the years, but up until this visit, Dairy Queen had at least maintained some remnants of the customer service experience these chains used to strive for.
Unfortunately, I will not be returning. To make matters worse, the order was wrong in the end, which at the prices being charged now almost feels like a slap in the face after waiting that long.
JS
Joelle Santiago
May 11, 2026
1.0
Horrible service always slow. Was trying to DoorDash 5/11/26 and the lady working the register on night shift was extremely rude and ignoring DoorDash drivers all of my Dairy Queen orders were extremely late arriving to the customers, I won’t be DoorDashing for Dairy Queen especially this location for a long time.
MM
MrSnapster
May 5, 2026
4.0
The food lasts me long enough until evening which is great. My only complaint is I have to wait 20+ minutes sometimes. Otherwise, everything else is good!
JB
Jeremy Bridges
Apr 21, 2026
1.0
I've never been in a DQ that's been so dirty. staff didn't seem to care about the condition of the store.
we only went inside because we couldn't order from the window. (not really sure why) though it seemed like they could have still taken orders from the window. they just lacked problem solving skills that day
JW
Jessica Inspires Williams
Apr 15, 2026
5.0
I am writing this review to recognize a superb employee of the name (Reicey or Reesy) I might be spelling it wrong but I asked her name after observing how she absolutely rocked the lobby. There was no one at front counter assisting her with the crowd that came in after I had been standing for a minute waiting for an order. I have noticed in fast food lately it’s not a lot of people that care about how they come off. But I must say she was attentive, polite, and moved with efficiency. For whoever reads this the next time you go somewhere and you receive great service let it be known. Let’s focus on the positive y’all!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, Dairy Queen Grill & Chill is family-friendly with booster seats, high chairs, wheelchair accessibility, a restroom, and outdoor seating available.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering?
Yes, they offer a drive-thru and support mobile ordering with the Dairy Queen app that provides exclusive deals.
Where is Dairy Queen Grill & Chill located in Rincon, GA?
It is located at 593 Towne Park Dr W, Rincon, GA 31326-5256, USA.
How can customers order from Dairy Queen Grill & Chill online?
Customers can order online for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/41967/.
Is there free Wi-Fi available at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at Dairy Queen Grill & Chill.
What nearby healthcare facilities are close to Dairy Queen Grill & Chill?
Nearby healthcare facilities include Travis D. Farmer, MD - Orthopedics Hand, Wrist and Elbow, Ankle & Foot Associates, LLC, and Chatham Oral and Maxillofacial Surgery.
Where can customers fuel their vehicles near Dairy Queen Grill & Chill?
Customers can find gas stations nearby such as Shell and Sunoco, conveniently located near the restaurant for refueling.
What dining options are available near Dairy Queen Grill & Chill besides Dairy Queen itself?
Nearby dining options include Tomo Japanese Restaurant for sushi and Japanese cuisine, Subway for sandwiches, and Boil Ramen & Cajun Seafood for seafood dishes.
Brand Certified Facts from Dairy Queen Grill & Chill
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