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Dairy Queen Grill & Chill

4.0
(767 reviews)

Business Details

3913 Austell-Powder Springs Rd, Powder Springs, GA
30127-2797, United States
(770) 943-6605
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3913 Austell-Powder Springs Rd, Powder Springs, GA
30127-2797, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

2 menus · 171 items

Explore offerings from Dairy Queen Grill & Chill on 3913 Austell-Powder Springs Rd in Powder Springs, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

120 items

Reviews

4.0
767 reviews
5 stars
401
4 stars
173
3 stars
67
2 stars
27
1 star
99
  • RR
    Rayne
    Aug 14, 2026
    3.0
    We stopped in for ice cream. We didn't have to wait long to be served at the counter inside. Their drive-thru seemed busy. The only concerning thing was their health department food score. I think it was somewhere in the 80s. Although the place did seem clean.
  • JG
    Jovan Garmon
    Jul 27, 2026
    5.0
    Hot and cooked to 9rder every time
  • TC
    T. Monet Cotton
    Jul 20, 2026
    1.0
    Came in today after placing a mobile order. Never stated I wouldn’t sign a receipt, just simply stated I’d sign it after I received my food. The cashier proceeded to falsely inform the team I refused to sign the receipt, instead of informing the team I stated I’d sign upon receiving my food. It seems there was miscommunication within the team that caused my unpleasant experience. I told not only the cashier, but the second team member, I’d sign UPON RECEIVING MY ORDER. I placed a mobile order and upon arrival it wasn’t completed. Instantly, before even receiving an update on the status of my order, I was told “you have to sign this receipt.” It seems we need to train team members to present the receipt with the food, especially if you’re the only restaurant that is requesting a customer sign a receipt for mobile order. Asking a customer to sign a receipt for a mobile order that isn’t even prepared and packaged yet is absurd and looks like you’re profiling your customers, unfortunately. When he brought my food, I signed the receipt. If signing the receipt was an issue, I would’ve taken my food and left without signing. If you want to be profiled as a thief and team members lie to play victim, place a mobile order at this location! Update: After seeing the restaurant reply lacking context and accusing me of actions I didn’t do, I spoke to Kayla, a manager on duty. She listened to me, something that others didn’t do, understood my frustration and even offered something free as courtesy. If it weren’t for the others, I’d return to the restaurant because of her service alone!!!
  • JS
    justin schneider
    Jul 17, 2026
    1.0
    Waiting a while at the drive thru window then was asked to pull forward. Waited about 5-10 mins before food was brought out. I thought nothing of it as I ordered chicken strips and that can take a while. Got home took a couple bites to realize the tenders were raw. Cut open the others and they were all raw. Disgusted and angry.
  • MW
    margo Winfield
    Jul 2, 2026
    3.0
    I went through the drive-in window. I ordered four piece flamethrower. It came to nine dollars and some cents change .let me say this has happened more than one time for some reason every time I order the flamethrower special there’s always seems to be a reason why I have to wait now. Flamethrower is nothing but a hot sauce. It can’t be that difficult to make but I always have to wait,and there’s always seems to be a newYoung staff every other week so I am asked to pull up passed the window , I do, than I am asked again! I’m a little agitated at this point.There’s a huge truck behind me. I pull up I don’t want to go directly in front of the traffic. I always go to the side because I like to go out through the traffic light because it’s easier but I pull up anyway I’turn on Clay. Something tells me look at your order. It’s 97°. I’m driving. I’m getting ready to make that left turn. I’m almost home. I go to look at the order it is regular chicken tenders. I can’t believe what I’m looking at. I’m already tired. I’m on my way home from work. I didn’t already sat there waiting 510 minutes for chicken tenders. I am agitated to the upmost. I almost hit the brake. The box falls on the floor. I picked them up. I get home and I’ll be quite honest I am livid. It’s chicken tenders. What’s so hard about chicken tenders by the time I got my order there was nobody in line. The two people that were behind me. They left before me so y’all knew y’all didn’t do the order right you knew it, but you came out and gave me the box. I get all the way home. I gave them to my grandson he doesn’t say anything so he had already to be honest started eating the french fries I call up there and ask can I speak please can I speak to the manager? She answered I’m the manager I said my order is not right. I said I ordered flamethrower chicken tenders. You gave me plain chicken tenders well do you have your receipt? You didn’t give me a receipt oh, we gave you a receipt. No, you did not , well I’m sure we gave you one. I said I’ve been coming up there for as long as the store‘s been open do you think I don’t have anything better to do then lie to you about some chicken tenders I said I was in the store yesterday and spent $23 yesterday. Well I’m not calling you a liar. I said look the order is wrong now everyone-knows that an order you’re not gonna do anything with it, but throw it in the trash you can’t do anything with it other than that instead of saying, I understand your order is wrong. You could have offer other choices.We can give you a credit for it. You can come in here the next time and we can make it right . What she said wasshe tells me oh you can bring the order back up here and we’ll corrected it-and it’s almost 100° weather. I am not running back up there. After working all day.What happened to customer service ?could’ve even understood it if you said ma’am, I’ll give you a an ice cream cone anything where is customer service and you know the crazy part about it I paid with a debit card. I paid it on my phone so the receipt was on my phone. Where is customer service where the customers always right? I just wanted to be acknowledge something so yes, I took a picture of the box. If you even look at the toast it looked like somebody just melted margarine and threw it on the bread and anybody with a lhalf a eyeball can see there wasn’t a trace of hot sauce nowhere on the chicken tenders. My grandson was hungry so I gave it to him. This is what’s wrong with us. Where is customer service? It’s the little things that count. I’ve been going to that , Dairy Queen since it open.time for a change.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes through DQCakes.com.

What are the regular operating hours of Dairy Queen Grill & Chill in Powder Springs, GA?

The restaurant is open daily from 11:00 AM to 9:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified August 30, 2026Yext Knowledge Graph
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