Tropical Smoothie Cafe

Reviews

• TW

  Thomas Walthour

  6 days ago
  1.0
  Just left. I understand coming at a busy time can be overwhelming for these children working in an establishment such as this. However, to be standing in front of the register for over 10min and no one acknowledge us is ridiculous. I mean you look us right in the eye and still decide to wash blenders. Don't take nothing to say, we will be with you in a moment or whatever you are "trained" to say at a time like that. Should have got your name but it wasn't worth it. Manager/Owner just look at the camera and see who was working on May 14 at approx 1pm and give them some training or whatever. Do it or dont, either way we will be taking our business elsewhere its not a problem.
• MG

  MrZ Gr8n3ss

  6 days ago
  1.0
  The worst, as soon as me and husband came in no acknowledgement what's so ever not even we will be right with you, its so disrespectful when you see a customer coming in an establishment and not even acknowledgement, train your employees to be better
• AP

  Alexa Palumbo

  May 11, 2026
  3.0
  Drive thru is RIDICULOUSLY slow. Like CRAZY slow. What the hell they be doing in there that we sit out here for almost forty minutes and counting I have no clue. They’re only up to speed when someone from some “hospitality group” I’m guessing a regional employee is there. Other than that they’re literally snails pace. SNAIL!!
• NW

  Nakeshia Walker

  Apr 26, 2026
  3.0
  I have gone serval times in the last few months and unfortunately it’s always the same. The service is very slow especially for it to be early in the morning. The customer service can be better. I usually go through the drive through but it was taking so long, I decided to go inside (to see if the service would be faster). I was never greeted. The manager or assuming she was the manager had to get off her zoom meeting and come take my order. It’s just very disappointing because the food and drinks are actually good. Oh they are ALWAYS out of açaí bowls
• ST

  Sharissa Theodore

  Apr 12, 2026
  1.0
  The food is good if you ever receive it. This is my 3rd time here and it always takes at least 15-30 minutes even if there isnt a line. I litterally just left the drive through today because I had been sitting for 25 minutes and had only moved one car length. I usually never leave bad reviews but please avoid this place. Hopefully it gets an entite new staff or another company gets it who actually cares.

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