I came into this store during lunch time, its wasn't a real rush, and the location wasn't "understaffed" either, that dyed hair cashier is slipping, she forget my receipt, my cup and my bag for my sandwich. When my order was called this lady placed my sandwich on the counter, the customer previous order was placed in a bag, but mine was not. How hard is that? The bags were right behind the counter where my sandwich was placed from where I stood. I asked for a bag, a bearded sandwich-maker told to grab one, behind the counter. What if my hand had filth on them and I contaminated their work area? I don't expect the sandwich maker to give me a bag, he trying to make sandwiches. His job shouldn't have include guiding customers for a coworker's mistake, so I do apologize to the bearded sandwich-maker and thank you for your assistance.
I ordered a combo, so I'm entitled to a cup, didn't get one, so I thought of just grabbing a medium cup, but I didn't want to appear as if was taking cup i didn't pay for, so I asked closest available employee for one. I just have to ask one question. How many things do the customers have to do that J.J's employees get paid to do, like what's next? Do I have to make my own sandwich? Or, if I need a refund, do I reach my hand over the counter to get my money back? I been other sandwich stores with ratings worse than 3.9, they never were people so forgetful, like this place. This was my first time at Jimmy John's, never again, I'll take my money elsewhere.