Our Mission Statement
To be the best in the barbeque/food business by providing all customers with a southern dining experience they will never forget and will talk about to their family and friends. To earn repeat and loyal patronage through outstanding quality, service and value offered. To provide all employees with a friendly, rewarding work environment that makes them proud to be in partnership with me. To give back to the community that so graciously supports us through direct involvement on a daily basis.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.