McDonald's

Reviews

• DD

  DiorGetsBoards

  6 days ago
  1.0
  Order at 10:52 they pulled me waited some guy came out asked me what I ordered then waited like another 10 minutes the manager black lady with a Afro brings me my food i tell her i didn’t get my drink then she yells at the employees for pulling me up without a drink and goes in the lobby and sits down talking to her friends and it’s 11:30 im still waiting for my drink
• KS

  Kaleb Sanford

  May 11, 2026
  1.0
  Just had to walk behind the counter and make my lemonade because no one was making it after 30 minutes of me sitting waiting at the register and then after waiting 45 minutes in line…. So either find a new team, close it down, or lock in.. That is ridiculous
• AS

  Ashley Stephens

  May 8, 2026
  1.0
  By far one of the worst McDonald’s experiences I’ve had. The location off Hwy 20 near Industrial Blvd in McDonough is always slow no matter what time of day you go. The employees act annoyed when customers ask simple questions, the order was wrong, and the food looked rushed together like nobody cared at all. Fries were cold, the drink tasted watered down, and I waited way longer than I should have for basic items. The lobby was messy and the overall customer service was disappointing. Definitely needs better management and more attention to quality and customer experience. I will not be returning. 🤢
• LS

  Lady Strawberri

  May 8, 2026
  1.0
  Rude people, took 20 mins to get food. Eye rolling and attitude here. Will be contacting corporate with this one. Never in all the time I had been coming to this particular fast food store. Never got this type of treatment.
• AB

  Ashley Brooks

  May 1, 2026
  3.0
  I have kind of a mixed review. The cashier (Serena) was awesome and trying to make everything right. They are out of frappes and myself and another customer had ordered one. The cashier let us know that they are out and we just requested a refund. We waited and waited for the manager (Travius) to come and give us the refund and he told the cashier to make us another drink that he doesn’t have time to come give a refund. As she was asking us, what kind of drinks we wanted he was trying to rush her along to do something else. Towards the end, as we are waiting for the remake of drinks since he refused the refund The delivery truck guy came in to say something, and he was rude to him, and the truck driver walked out with his hands up. So overall, the experience with the cashier, she was an amazing girl, and she was doing everything she could make it right, that manager was rude to her rude to the customers and rude to even the delivery truck driver, And honestly, from the looks of it was the reason everything was going slow. Our visit was on 5/1/26 @ 8:40 am. Received food about 8:54 am

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