Typical Dunkin Donuts, good coffee, friendly staff brand new location. Everything looks clean and tidy.
TM
Teresa McIntyre
Jul 18, 2026
Imani, Taylor and Isabelle provided outstanding service for my take out order on a lovely Sunday morning. The food was fresh and had a wonderful flavor. Unfortunately, I left my phone on the counter, and once my daughter realized the phone was not in the car, we had to turn around and go back. When we walked back into the restaurant, Imani immediately informed me that I had left my phone on the counter, and because of their great service, I ended up buying some munchkins. KEEP UP THE GOOD WORK LADIES!!!
JJ
JEREMIAH ELLISON JR
Jul 8, 2026
No ice coffee why are the doors even open this has to be the worst location ever
This is the second time I’ve had an issue with a mobile order at this location.
I placed my order through the app and pulled into the drive-thru. No one asked for my name before handing me a breakfast sandwich, and the bag was covered in grease stains. I was then asked if I had a drink and told to pull to the second window.
I waited about 5–7 minutes while several cars were served and left, and customers inside the restaurant were also being helped. No one ever came back to check on me. I eventually had to get out of my car and knock on the window because it seemed like my order had been forgotten.
To make matters worse, my sandwich was also made incorrectly. I ordered American cheese but received white cheese instead. This is the second time this location has gotten my cheese wrong on a mobile order.
I do want to recognize Gabriel, though. Once I got someone’s attention, he apologized sincerely, asked for my name, made sure I received my drink, gave me a straw, and even offered me a donut for the inconvenience. He was polite, professional, and did everything he could to fix a situation he didn’t create.
My frustration isn’t with Gabriel—it’s with the overall process. Mobile orders should be verified by name, customers shouldn’t be forgotten after being asked to pull forward, and orders should be made correctly. I hope management reviews this because I like Dunkin’, but this location has now made the same mistake twice.
DG
Devra Gamble
Jun 3, 2026
The service is great in Atlanta