HB
Hannah Brunson
Aug 5, 2026
My husband and I stopped by this Arby’s after work tonight, and we were extremely disappointed with the quality of our meal. We spent over $56 on dinner, and especially with how much meals cost nowadays, we expected much better.
When we got home, we realized that the side of cheddar we ordered and paid for was missing. As we started eating, we found that the curly fries were very cold and stale, as if they had been sitting for quite some time. Unfortunately, it didn’t stop there.
All three of our sandwiches were also very cold and did not taste freshly made. They seemed like they had been prepared well before we arrived. The only item that was hot and appeared to be fresh was the order of mozzarella sticks.
Overall, this was a very disappointing experience, especially considering the amount we spent. With today’s menu prices, customers should be able to expect hot, fresh food and an accurate order. I believe someone in management or the store owner should take a closer look at what is happening at this location, as the food quality and attention to orders were well below what customers should expect.
I hope this feedback is taken seriously so future customers have a much better experience.
**Attached is a photo of how one of our sandwiches appeared**
MN
mani nicole
Jun 13, 2026
As much as I love Arby’s, This specific location is terrible. The customer service sucks. The lack of communication sucks. The food is never right mind you they get no business and every time I go, they have me pull up and wait 10 minutes for my fries not even to be hot and fresh the manager is there attitudes are terrible. I don’t know who’s worth the managers or the employees the last time I ate that I got really sick Taste like it have been sitting out for hours and never again!!!
PL
Priscilla Lane
Apr 20, 2026
I am writing this review for Cheryl Butler about a wonderful young lady name Fiandra Simon works at Arby’s. Every time I come through the drive-thru, I tend to mess up the word “gyros,” but she is always so polite and patient. She knows exactly who I am and remembers my order without hesitation.
She never complains, always greets me with a warm smile, and treats me with kindness and respect. Her positive attitude truly makes a difference in my day. We need more great employees like her.
I pray that God continues to bless you—keep shining!
RA
Rhonda Almond
Apr 6, 2026
This was the worst experience I have ever had at any Arby’s restaurant. First walking in it was cold dark no one greeted anyone . They just stood there and stared at us while we decided what we wanted . It was like a scene from a horror movie! It gets worse . They said that the system doesn’t take coupons and wouldn’t fix it . The food was cold even though they said it was fresh. I send my daughter to ask for the peppercorn ranch that they put on the turkey market fresh sandwich and they said they don’t sell it and never have all lies! They said they didn’t have change for any cash . Like I just don’t understand are they about to close down or something . Idk I will never visit this location again!
HS
Heather Scott
Apr 3, 2026
We went through the drive thru and ordered the new $7 box with fish sandwiches. It was really good! The lady that waited on us was really sweet. She asked me to park for a minute, and that's about all it took for her to bring it out. This location has always been great.