Sonic Drive-In

Reviews

• DL

  Dele Lowman

  3 days ago
  1.0
  Terrible service. After waiting for 15 minutes someone said the food was coming out "now." Ten more minutes passed and again they promised the food was coming out "now." Ten minutes later the food still hadn't come out, so I canceled the order but most other places were closed by then. I won't be coming back.
• NJ

  Nieemah Jenkins

  5 days ago
  2.0
  Service is really slow for a fast food restaurant.
• CC

  C C

  Aug 8, 2026
  1.0
  I ordered the combo and i felt sick right after eating it. They also had a super long line waited 30 minutes after placing it online.
• IJ

  Iyanna James

  Jul 16, 2026
  1.0
  July 16 around 350 pm we approached the speaker in the drive thru and were told by a female cashier to order when we were ready. I inquired about some ingredients to a sandwich and was left with silence. Soon afterwaiting 2 mins for a reply i said i was ready to order and was shouted at to GO AHEAD. Customer service is a 0. Female cashied needs to be fired!
• DP

  Darren Parker

  Jul 5, 2026
  1.0
  Had a horrible experience at this place. While the food itself was admittedly pretty good, the service was so bad I will not come back. 1st- when we arrived at the drive thru and got to the speaker where you order, the person taking orders told us to wait a minute and then disappeared. after 10-15 minutes of waiting and us calling “hello?” Over and over with no answer, and other cars behind us getting frustrated and driving away, eventually we moved forward to the pay window to Hopefully order there. It took another 20 minutes for two cars ahead of us to move along so we could finally have a turn. Then the guy at the order window was confused as to why we hadn’t ordered yet and seemed annoyed that he still had to take our order. 2nd- we ordered kiddy meals for my kids. The menu says the meal comes with a toy and my kids were excited to get their toys. But the rude manager just told us “sorry we have no toys” and when I asked if there was some kind of consolation or something for the kids she just got annoyed. I mean we paid for a meal with toys and didn’t get the toys. So give me something else in its place. Maybe an ice cream or an extra juice box or extra fries or something. It’s not MY fault you had no toys. But I must still pay full price? And you’re gonna be rude to me about it when I ask? 3- I asked for ketchup with my meal and they gave none. Four meals ordered and not one packet of ketchup despite me asking for it. 4- I order a triple smash burger but when I got home I saw it was a double smash burger. Yet I paid for a triple Smash. So they screwed up my order as well. By the time we were done getting the food, both kids were crying and we were all annoyed. Totally ruined our outing as a family. So while the food tasted good in the end, it wasn’t worth the ordeal and the frustration. 30or more minutes in a drive thru is excessive. With rude staff and botched orders. Wouldn’t recommend.