Sonic Drive-In

Reviews

• JD

  J D'Amico

  Sep 26, 2026
  1.0
  Needs to be zero option. You know you're supposed to either be able to go through the drive-thru or drive up to pick up your order when you do mobile orders you pick up your order but they're forcing everyone to go through the drive-thru and here we are it's been close to 40 minutes and I'm one car away from the drive-thru window didn't even take the name of the order or anything just told me to pull up I don't know if they're short of staff or what's going on but this is not a very good experience at all this is not why you go to Sonic both options should still be available as they apply you drive up or you go through drive-thru
• LL

  LJ

  Sep 3, 2026
  1.0
  Very frustrating experience at Sonic today. I ordered a medium Diet Cranberry Limeade with light ice. I then asked the employee if it was Happy Hour, and she told me yes. Because of that, I changed my order from a medium to a large. I clearly stated that was all I wanted. When the employee finally came out, after I had already been waiting almost 10 minutes for a DRINK, she brought me a medium drink along with tater tots which I never ordered or even mentioned. At that point, I wasn’t even sure if the drink was the correct one. When I told her I hadn’t ordered the tater tots, her response was essentially, “This is what you ordered.” No—it wasn’t. I specifically ordered a Diet Cranberry Limeade, changed the size to a large after being told it was Happy Hour, and said that was all. The biggest issue here was the lack of listening and attention to the customer’s order. How do you go from a simple drink order to adding an item I never asked for, bringing the wrong size, and then insisting that I ordered it? For a drink to take 10 minutes is already frustrating, but to then receive something I didn’t order and have the employee argue with me about what I supposedly ordered made the experience even worse. This was very unprofessional and disappointing. The listening skills need serious improvement. Customers shouldn’t have to repeatedly explain what they ordered, especially when the order itself was that simple. I just left, horrible!
• KH

  Kelvin Hardnett

  Aug 31, 2026
  4.0
  Sonic have some pretty good food.. the perfect meal is that #1 with a cherry limeade..prices has gone up quite a bit, but just found out on my last visit, this location has a $7 meal. It's usually pretty relaxed around here and not a lot of people. The wait time is usually around 10 mins..drive thru is usually quicker, but I have waited 20+ mins on Friday and Saturday nights. Sometime the card readers don't work and is offline
• DL

  Dele Lowman

  Aug 18, 2026
  1.0
  Terrible service. After waiting for 15 minutes someone said the food was coming out "now." Ten more minutes passed and again they promised the food was coming out "now." Ten minutes later the food still hadn't come out, so I canceled the order but most other places were closed by then. I won't be coming back.
• NJ

  Nieemah Jenkins

  Aug 16, 2026
  2.0
  Service is really slow for a fast food restaurant.